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antcos13
Posts: 1
Member Since: ‎01-12-2012
Message 1 of 3 (2,381 Views)

Hp Pavilion g series battery problem.

Just bought a g series laptop 2 weeks ago.Everything was working correctly until yesterday.The battery is not charging at all.Laptop works fine on power supply.But when I connect the power supply,the battery starts charging and it stops after 6 seconds.It is staying at 7% even though it says (plugged in,charging). Please help.

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banhien
Posts: 32,380
Member Since: ‎01-29-2009
Message 2 of 3 (2,346 Views)

Re: Hp Pavilion g series battery problem.

Hi,

 

It is still under warranty, please call HP support directly, here are their contact points:

 

  http://welcome.hp.com/country/w1/en/support.html

 

Regards.

BH
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walkbmc
Posts: 1
Member Since: ‎08-07-2012
Message 3 of 3 (1,862 Views)

Re: Hp Pavilion g series battery problem.

I am also having this problem, my laptop was sent into hp to be repaired and came back unfixed even though they said it was fixed. It says plugged in charging even thou its not and its stuck on 15 percent.
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