Hp655 WiFi driver cant install (22520 Views)
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Top Student
tinka2000
Posts: 4
Registered: ‎10-17-2012
Message 1 of 15 (22,520 Views)
Accepted Solution

Hp655 WiFi driver cant install

Hi,

just bought HP655,fresh Win7,everything installed ,but the WiFI drivers make me crazy.Installation starts but can not finish.The window just disappears. In Device manager  Network controller in yellow.I tried both sp56889.exe and

  sp56942.exe

Any ideas ?

Thanks

Provost
Paul_Tikkanen
Posts: 35,826
Registered: ‎07-13-2010
Message 2 of 15 (22,512 Views)

Re: Hp655 WiFi driver cant install

Hi:

 

Please go to the device manager, click on the Network controller needing drivers and post the hardware ID for it.

 

If you don't know how to do that, please read the info at the link below.

 

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

 

Paul

Top Student
tinka2000
Posts: 4
Registered: ‎10-17-2012
Message 3 of 15 (22,508 Views)

Re: Hp655 WiFi driver cant install

here it is :

 

PCI\VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01
PCI\VEN_168C&DEV_0032&SUBSYS_1838103C
PCI\VEN_168C&DEV_0032&CC_028000
PCI\VEN_168C&DEV_0032&CC_0280

Provost
Paul_Tikkanen
Posts: 35,826
Registered: ‎07-13-2010
Message 4 of 15 (22,505 Views)

Re: Hp655 WiFi driver cant install

Hi:

 

Below is the link to the driver you should need for your Atheros wireless card...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

Top Student
tinka2000
Posts: 4
Registered: ‎10-17-2012
Message 5 of 15 (22,502 Views)

Re: Hp655 WiFi driver cant install

Thanks Paul, thats what i was checking-this is atheros driver,but in the HP Driver support they give me Ralink driver for Hp655.Why is that?

Thanks anywhay.Appreciated

Provost
Paul_Tikkanen
Posts: 35,826
Registered: ‎07-13-2010
Message 6 of 15 (22,498 Views)

Re: Hp655 WiFi driver cant install

[ Edited ]

You're very welcome.

 

They must have inadvertently left the wireless driver off the support page, in as much as they have the Atheros bluetooth driver and software listed.

 

If your notebook comes with bluetooth, you will probably need to install that Atheros bluetooth software and driver too since your card is probably both a wireless and bluetooth combo card.

 

If there is a USB/Vid device in your device manager with a little yellow ! mark, that would be it.

Top Student
tinka2000
Posts: 4
Registered: ‎10-17-2012
Message 7 of 15 (22,488 Views)

Re: Hp655 WiFi driver cant install

HI,

no bluetooth,atheros driver works.Job done
.

Thanks

Student
nyasha
Posts: 1
Registered: ‎03-13-2013
Message 8 of 15 (21,360 Views)

Re: Hp655 WiFi driver cant install

cant download network drivers for my 655 the support page seems dysfunctional

Distinguished Professor
AxshunJaxun
Posts: 2,594
Registered: ‎01-29-2012
Message 9 of 15 (21,255 Views)

Re: Hp655 WiFi driver cant install

Hey nyasha, 

 

I'm sorry that your running into that issue. I'll provide you with a link to the driver needed for your computer.

 

Which operating system are you running? 32 or 64 bit?

See the image below. What manufacturer name is listed for the Wifi/Wireless line in Device Manager? (ex. Ralink, Qualcomm)

 

 

DeviceManagerNetwork.jpg

 

Let me know if you have any questions. I'll keep an eye out for your reply :smileyhappy:

Student
Crono010
Posts: 1
Registered: ‎04-04-2013
Message 10 of 15 (20,449 Views)

Re: Hp655 WiFi driver cant install

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