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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I searched hp site to download drivers for my laptop but I couldn't find any page that has my laptop drivers,

 

here is my laptop numbers:

 

model: h7-a6c27450gr1

serial:(Personal information edited)

 

could you please give me the link to the page that have my laptop specefications and drivers.

5 REPLIES 5
HP Recommended

The reason you can't find anything is that the format of what you have provided does not match what HP uses to identify its notebooks and desktop PCs.

 

1.  The full Model No. and Product No. of the notebook - see This HP web document if you don't how to locate the model number and\or product number.

 

2.  The complete version and name of the operating system you are using ( ie Windows 7 64bit ).

 

 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

I did what you told me and went to the HP web document page and installed HP support assistant, the program  gave me this information:

 

Product name: H7-A6C27450GR1

Serial number: (Personal information edited)

Product number: AU96Q3C

Windows 8.1 Pro 64-bit

 

I searched HP drivers support site using this information and I still couldn't find drivers for my laptop, could you please help me, thanks in advance.

HP Recommended

I am unable to find any information on the device you have provided information on. What is the country the laptop is marketed in?

 

Try using the product identifier on the following web document. You can also drill down through the devices in the find your product section.

 

http://h22207.www2.hp.com/us-en



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

I couldn't find my laptop listed in the link you gave me, and the page also wasn't able to find identify my product, Please Help Me I don't know what to do.

HP Recommended

 


@darkdante13 wrote:

I couldn't find my laptop listed in the link you gave me, and the page also wasn't able to find identify my product, Please Help Me I don't know what to do.


Help us to help you by posting the following information.

 

1.  The full Model No. and Product No. of the notebook - see This HP web document if you don't how to locate the model number and\or product number.

 

 

 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



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