HP Support Forums
Join in the conversation.
10-30-2011 11:20 PM
I bought a new HP Pavilion DV6 Notebook with windows 7 home premium pre-installed,the problem is that the integrated webcam "HP true vision HD" is not working with YOU cam or any other software such as Skype ,though the webcam physically is present on the LCD ; it does not appear on the device manager ...infact no imaging device is available on the device manager.Also the built in microphone also not working.No changes were made to the system ,the system is brand new as it is.
Please suggest a solution.
10-31-2011 07:38 AM
You can try a System Recovery since that is it just a new notebook.
This would basically isolate if it is a SW to a HW problem.
Click the White Kudos Star to say Thanks
Please mark Accept As Solution if it solves your problem
11-01-2011 12:24 PM
I have a Pavillion dv7 with the same issue. I have too much info for a system recovery. Is there a way to switch it on? Thats what it says to do, but i cant find it anywhere either.
11-12-2011 06:14 PM
I have the same problem. I think this is a fault with HP design and how these things are made.
I spoke with HP and they told me to do a system restore. Done that and the mic and camera still done work. This is really a poor computer. To spend all this money on a DV 7 .. Never would I buy a HP again