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Honor Student
BStrack
Posts: 3
Member Since: ‎07-04-2014
Message 1 of 2 (79 Views)

It would appear that I am having the same M6 dilemma.

ENVY 6-1180ca AMD Ultrathin Quad-Core A8-4555M 1.60GHz Sleekbook  

 

I went to open my laptop and heard a crunch sound. Upon inspecting I noticed the hinge has cracked straight trough. The laptop is still fully functional but I have to pinch the hinge as I open or close it to ensure the monitor stays upright and doesn't cause any bulging in the casing. Is there any assitance I can recieve with regard to this problem. It would appear Jeff you are the man with this issue. 

 

Thanks!

HP Support Agent
SuperMario1
Posts: 5,005
Member Since: ‎09-05-2013
Message 2 of 2 (36 Views)

Re: It would appear that I am having the same M6 dilemma.

Hello BStrack,

 

I have you sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you through the process.

 

Mario

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