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HP Recommended
Envy 15 Touch
Microsoft Windows 8.1 (64-bit)

My keyboard sometimes double strikes keys sometimmess while II type causing me to be overly cautious where I mmay miss a ltter and doesn't get registered at all. It is exxtremely inefficient at typing for work. I just started a US government job in Japan and need to send a lot of emails. How do I fix thiss. It's extremely annoying havig to go back annd correct almoost every word.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I'm trying the "make longer keyboard delay" solution on you link. This can be ffound after typing "Keyboard Setttings" in Search after hitting the Windows button. It seems to work and I simply remind myself to go back to normal, and slightly harder, typing of the keys. Thank you!!

View solution in original post

4 REPLIES 4
HP Recommended
Step 01. Click on the Start Button and go to Control Panel
Step 02. Open the Device Manager and expand the Keyboard from the list
Step 03. Right click on Standard PS/2 Keyboard and click on Uninstall
Note: This driver will get installed again automatically on your Notebook
Step 04. Please turn OFF the Notebook
Step 05. Un-plug the Power/AC Adapter and also remove the Battery too
Step 06. Press and Hold the Power Button of the Notebook for a full minute
Step 07. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 08. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 09. Once you get to the BIOS, Please press F9 or F5 Key[Model specific] to load setup defaults for the BIOS
Step 10. Use the arrow keys to say "YES" and hit enter
Step 11. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 12. Now please wait till the Unit loads the Windows Operating system

Please click on the below shown link to troubleshoot the issue with more ease
http://support.hp.com/us-en/document/c03738933

Last but not the least could you please check and verify if External USB Keyboard works fine or not?

Hope this helps, for any further queries reply to the post and feel free to join us again

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
I am an HP Employee
HP Recommended

The computer wouldn't go into BIOS  with F2, F10 or Delete

HP Recommended

I'm trying the "make longer keyboard delay" solution on you link. This can be ffound after typing "Keyboard Setttings" in Search after hitting the Windows button. It seems to work and I simply remind myself to go back to normal, and slightly harder, typing of the keys. Thank you!!

HP Recommended

 

 

 

I am finding the constant unintentional double striking very annoying. I would appreciate any advice.

 

 

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