Laptop won't turn off, black screen (107 Views)
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Honor Student
Kolos90
Posts: 3
Member Since: ‎01-28-2014
Message 1 of 2 (107 Views)

Laptop won't turn off, black screen

[ Edited ]

laptop: HP pavillion dv3-4326sr

 

Black screen apeear after shutting down an operation system and device keeps working. I tried to reinstall drivers, bios, windows 7,8 x64 and x 32, turn off 15 second reset. nothing helps. Tried to run on Ubuntu OS, problem still ocuurs. What options do I have?

Honor Student
Kolos90
Posts: 3
Member Since: ‎01-28-2014
Message 2 of 2 (60 Views)

Re: Laptop won't turn off, black screen

I posted this question five days ago, and tried to simplify the task to support as much as I could, yet I didn't get the answer. I am disappointed with the service.
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