Question
Reply
Teacher
Posts: 144
Member Since: ‎02-02-2010
Message 1 of 26 (6,281 Views)
Accepted Solution

Left Mouse Button

HP Pavilion dv4 - 1125nr Entertainment Notebook PC. I am having a problem with my left mouse button. It seems to work all the time, but the metal cover over it seems loose. In fact you can actually make it rattle by tapping on it. Has anyone had this problem? Does it need a new switch or could something be loose? PC is about 18 mos. old and hasn't had a lot of use. I am afraid it will suddenly quit working altogether.

Reply
0
Accepted Solution

Re: Left Mouse Button

Hi all,

 

Sadly enough I had my left mouse pad fixed after 9 months on light to moderate usage.  At 13 months the same loose key issue reappeared but because it had been more than 90 days HP wouldn't repair it without a nearly $300 charge.  Our family has 5 HP laptops and 3 printers (2 of which have had continuous hardware and software issues).  Today I am going to order a Dell or Levono to replace this laptop - it's become unusable for work (can't use a mouse on an airplane). 

 

We've been HP fans for years but we've finally decided to move on to a product with better quality and support, especially for well known issues like this one.

 

If you have this issue with your laptop try to get something in writing that they will fix it again (over and over) at no additional charge since they know this is often a recurring problem once it's happened to your laptop.

 

 

 

View solution in context
Top Student
Posts: 3
Member Since: ‎06-27-2010
Message 2 of 26 (6,255 Views)

Re: Left Mouse Button

it is the same scenario in my case as well.

exactly problem as u mentioned but within 13 months itself,DV4 1211tu

even i taken care by using external mouse,still it is damaged.

 

Honor Student
Posts: 1
Member Since: ‎07-18-2010
Message 3 of 26 (6,204 Views)

Re: Left Mouse Button

Hello,

 i have experience the same problem in under a year of having my hp pavilion dv6 I'm thinking it might be the clips underneath of it, I'm hoping to go to a store such as best buy to have a look at the track pad so i don't void the warranty. If that doesnt work i am personally calling hp, this problem is bother some to me seeing as under a year my mouse is broken though still temporally works i have no clue of long term usage i will hopefully reply with results and if all else fails I'm going usb.

 

Regards Jacob,

Teacher
Posts: 144
Member Since: ‎02-02-2010
Message 4 of 26 (6,199 Views)

Re: Left Mouse Button

Thanks for the response. I haven't had time to work on mine lately.  I look forward to hearing from you as to the outcome of our problems.

Top Student
Posts: 3
Member Since: ‎06-27-2010
Message 5 of 26 (6,109 Views)

Re: Left Mouse Button

Hi,

To fix this problem, do i have to replace with a new button or or just loose contact of button. can someone answer.

I am running out of warranty, there was a sign of this problem before my warranty expires, I though this is only just a normal behavior.I completely started using with usb!!!!

Teacher
Posts: 144
Member Since: ‎02-02-2010
Message 6 of 26 (6,094 Views)

Re: Left Mouse Button

DileepPC: I still haven't resolved the problem in my PC. The first time it happened HP replaced the top bezel, but after 6 months it re- appeared. If your PC is still under warranty, I think I would make HP repair it. It sounds like it may be a rather involved job.

Student
Posts: 1
Member Since: ‎12-16-2010
Message 7 of 26 (5,820 Views)

Re: Left Mouse Button

The left mouse button on my Dv6 became wobbly after a few months and has got progressively worse. It's becoming unusable. Added to that the silver paint has worn off any button that gets regular use. Laptop is just over a year old, can't imagine what three years fairly regular use will make it look like. Probably the poorest build quality of any laptop I've ever owned, I won't be buying another HP.

 

Meantime I am not certain how easy it will be to replace the mouse button, anyone had any luck with that?

 

Fraser.

 

 

Teacher
Posts: 144
Member Since: ‎02-02-2010
Message 8 of 26 (5,804 Views)

Re: Left Mouse Button

Frase:  I am still having the problem, however it hasn't gotten any worse. I don't think HP will do anything about it after the warranty has run out , even though they should because of the repetition of the problem and the amount of customers experiencing it.

Honor Student
Posts: 1
Member Since: ‎02-14-2011
Message 9 of 26 (5,483 Views)

Re: Left Mouse Button

I have the same problem, this is a joke, we bought 3 of these for our company as we knew they had a reputation for build quality, and after 13 months of light usage this has happened?

 

It hasn't happened to the other 2 that I know about, but am very dissapointed!!

 

Does anyone know where I can get this fixed?

Honor Student
Posts: 2
Member Since: ‎08-28-2010
Message 10 of 26 (4,549 Views)

Re: Left Mouse Button

Same here on my Pavillion dv9. this is clearly a defect in the product. any fixes hp? or you you going to leave us in the dark.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation