05-26-2013 10:53 AM
It doesn't seem to be a physical issue, as the mousepad still works at the startup screen.
Is there a way to manually remove the lock via a setting on the laptop?
05-26-2013 05:32 PM
The TouchPad / MousePad may just be disabled or it could be "stuck".
First, Try a Power Reset in case it is "stuck":
The Power Reset cannot tell the difference between drivers - it does not analyze a driver before applying it.
If the driver on disk is the wrong driver before the Reset, it is still the wrong driver after the Reset.
If the driver INSTRUCTIONS are tangled, messed up, or missing, then the Reset may fix the problem.
Why a Power Reset works to fix some issues:
The Hard Power Reset does not install anything on your computer, it does not remove anything from your computer, and the Reset does not change or update any of the programs on your computer. Your data and files remain as they were before the reset was applied.
Why a Power Reset might Not Work:
If the issue is more than just entanglement, if the "good instructions" on the computer are not good enough -- that is, if you need an update, a new driver, or if there is a problem that cannot be "untangled", then the Reset will not work.
If there is a hardware problem the Power Reset will not work.
You best served with an external mouse for the next part.
If the TouchPad has become disabled, in most cases you can Enable it.
There are two main ways in which a TouchPad is Disabled / Enabled.
- TouchPad can be Disabled /Enabled while an external mouse is connected
Windows key + X > P > Mouse > Tab TouchPad /ClickPad Settings >
(UN)CHECK "Disable internal pointing device when external USB pointing device is attached"
- TouchPad may be Disabled / Enabled within the TouchPad Settings
Windows key + X > P > Mouse >Tab TouchPad /ClickPad Settings > TouchPad Settings >
Tapping > Click on "Spikey wheel" >
in "Top Left Action"(UN)CHECK "Switch TouchPad off"
Here is a TroubleShooting Guide to help:
Ignore the rather ancient picture at the beginning of the Guide -- this really is about Windows 8. Smiling.
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