My Keyboard doesn't work (372 Views)
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Honor Student
Di3g0BMT
Posts: 2
Member Since: ‎06-22-2013
Message 1 of 3 (372 Views)

My Keyboard doesn't work

 1. Product Name and Number

Elitebook 8770w

 2. Operating System installed (if applicable)

Microsoft Window 7

 3. Error message


My keyboard suddenly doesn't work. It wokes on BIOS, but in DOS or OS it doesn't work. Please help me. I try to update BIOS or Rollback BIOS. Set BIOS to Defualt, but it still doesn't work

Honor Student
Di3g0BMT
Posts: 2
Member Since: ‎06-22-2013
Message 2 of 3 (342 Views)

Re: My Keyboard doesn't work

Hello! Everybody here? Help me

Distinguished Professor
anthony82
Posts: 2,800
Member Since: ‎02-19-2013
Message 3 of 3 (320 Views)

Re: My Keyboard doesn't work

Hello Di3g0BMT,

 

I understand that your keyboard is not working.

 

Go to device manager and uninstall the keyboard.

Restart the computer.

This will uninstall and reinstall the driver for the keyboard.

 

Here is a link that will show you how to get to device manger.

 

If it has not been to long since the problem started, you can run a system restore.

This will take the system back to when everything was working correctly without affecting your personal files.


Here is a link on how to do a restore.

 

Let me know how everything goes.

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