09-19-2010 11:17 AM
Hello Hp Forum guys i am having a really annoying problem with my netbook model no. compaq 110c-1010ee
The problem is that that the netbook or its keyboard is writing j and q letters automatically but the keys are not pressed and also these keys are not working.
The keys that are not responding are
Caps lock Key
I have done thse things for troubleshooting
Installed freshly new windows 2 times.
Formated the Hdd.
Scaned for virus with avast all up to date (on windows and Boot-time Scan)
Disabled all the services
Enabled all the services
But still the problem presists
Heres the image
I have also uploaded a video of the problem.
Please help me solve my problem.
09-19-2010 01:09 PM
ok....that is Hardware issue, now to find out if the issue is with keyboard controller or keyboard itself...we will need to swap it with a good know keyboard...for which you will need to send it in for service....
Although I am an HP employee, I am speaking for myself and not for HP.
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