My Netbook Keyboard Problem (1192 Views)
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Honor Student
marribaloch
Posts: 2
Member Since: ‎09-19-2010
Message 1 of 3 (1,192 Views)

My Netbook Keyboard Problem

Hello Hp Forum guys i am having a really annoying problem with my netbook model no. compaq 110c-1010ee
The problem is that that the netbook or its keyboard is writing j and q letters automatically but the keys are not pressed and also these keys are not working.

The keys that are not responding are

 

Caps lock Key
.> key
q key
j key

 

I have done thse things for troubleshooting

 

Installed freshly new windows 2 times.
Formated the Hdd.
Scaned for virus with avast all up to date (on windows and Boot-time Scan)
Disabled all the services
Enabled all the services


But still the problem presists

 

Heres the image
[URL=http://imagefra.me/][IMG]http://img37.imagefra.me/img/img37/7/9/19/marribaloch/f_1mysrqara8xm_018ed72.jpg[/IMG][/URL]

I have also uploaded a video of the problem.

http://www.youtube.com/watch?v=HUrScbnj-Wc

Please help me solve my problem.

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 2 of 3 (1,179 Views)

Re: My Netbook Keyboard Problem

ok....that is Hardware issue, now to find out if the issue is with keyboard controller or keyboard itself...we will need to swap it with a good know keyboard...for which you will need to send it in for service....

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Honor Student
marribaloch
Posts: 2
Member Since: ‎09-19-2010
Message 3 of 3 (1,160 Views)

Re: My Netbook Keyboard Problem

Ok i will send it ro hp service centre and see what they tell.

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