11-21-2011 08:19 PM
Please try the following fix first:
Hope this helps.
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-24-2011 07:52 PM
I did get the computer to recognize the drive, but it still will not read a CD-R disk that I created on another computer.
Thank you for pointing me to the prior solution.