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Honor Student
Mojaykaka
Posts: 4
Member Since: ‎07-06-2012
Message 1 of 35 (37,792 Views)

My hp pavilion g6 won't charge or turn on even when I use ac adapter alone

Hi. Need help. My laptop just went dead all of a sudden 3 days ago and since then I haven't been able to charge the battery or turn it on. The charging light doesn't show and I have tested both the battery and the power adapter on compatible laptops.
Honor Student
Mojaykaka
Posts: 4
Member Since: ‎07-06-2012
Message 2 of 35 (37,791 Views)

Re: My hp pavilion g6 won't charge or turn on even when I use ac adapter alone

The model is Hp pavilion g6 1b61ca
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Austing35
Posts: 71
Member Since: ‎06-22-2012
Message 3 of 35 (37,780 Views)

Re: My hp pavilion g6 won't charge or turn on even when I use ac adapter alone

Do a hard reset on this. With the battery off, look for a tiny hole underneath, poke it with a paper clip and turn it on again. 

Honor Student
Mojaykaka
Posts: 4
Member Since: ‎07-06-2012
Message 4 of 35 (37,769 Views)

Re: My hp pavilion g6 won't charge or turn on even when I use ac adapter alone

Please where exactly is the button supposed to be located
Honor Student
Mojaykaka
Posts: 4
Member Since: ‎07-06-2012
Message 5 of 35 (37,768 Views)

Re: My hp pavilion g6 won't charge or turn on even when I use ac adapter alone

Is it underneath the battery itself or on the laptop where I removed the battery? Thanks
Student
ibkegger
Posts: 1
Member Since: ‎09-10-2012
Message 6 of 35 (37,284 Views)

Re: My hp pavilion g6 won't charge or turn on even when I use ac adapter alone

i had the same problem. took battery out. poked the hole and it worked!! the hole is on the bottom of the laptop. on the right hand side. (its really not a hole. its a little rubber circle)

Top Student
donnawm1
Posts: 3
Member Since: ‎09-30-2012
Message 7 of 35 (36,950 Views)

Re: My hp pavilion dv6 3267cl won't charge or turn on even when I use ac adapter.

My hp pavilion dv6 3267cl won't charge or turn on even when I use ac adapter. It died while I was using it and it was plugged in because the battery was low. It's barely a year old and not used very much. any suggestions?

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 8 of 35 (36,473 Views)

My hp pavilion g6 won't charge or turn on even when I use ac adapter alone

Hello donnawm1,

Take a look at this document http://goo.gl/qgTk2 and select the appropriate symptom and it will give you steps to try in order to fix it or determine what is going on.

Please let me know if this helps.
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Student
rntwinters64
Posts: 1
Member Since: ‎11-27-2012
Message 9 of 35 (35,921 Views)

Re: My hp pavilion g6 won't charge or turn on even when I use ac adapter alone

When you do the hard reset (take the battery out and poke the rubber button on the bottom) does the laptop need to be plugged in to AC power?

Student
JD1928
Posts: 1
Member Since: ‎04-14-2013
Message 10 of 35 (31,425 Views)

Re: My hp pavilion g6 won't charge or turn on even when I use ac adapter alone

I am having the same problem my laptob is a pavilion DV6 and it wont charge and the little light is not turning on and also where is that little rubber button I can't find it ! Thx
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