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JakStat
Posts: 1
Member Since: ‎07-29-2014
Message 1 of 2 (64 Views)

My laptop doesnt turn on after 3 months of staying off.

Hey, please help, I was not using my laptop about 3-4months , but now it somehow doesnt work, I dont hav any idea 

what may cause such problem, please suggest any idea.

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Advance23
Posts: 2,789
Member Since: ‎09-03-2013
Message 2 of 2 (38 Views)

Re: My laptop doesnt turn on after 3 months of staying off.

Hi JakStat,

 

Welcome to the HP Support Forums!  :smileyhappy:

 

I am sorry to hear that your laptop is not working.  I will try my best to help you with this. To better guide you, could you please tell me the full model or product number of your laptop and the operating system that is running on it. Here are some guides for How Do I Find My Model Number or Product Number? and Which Windows operating system am I running?.

 

In the meantime, here is a document for Computer Does Not Start (Windows 8) or Computer Does Not Start (Windows 7) that may have a resolution for you.

 

I hope this helps, please let me know how it goes.

 

Thank you and have a great day!

I worked on behalf of HP.
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