My laptop is making a clicking noise and I think it's coming from the hard drive. Is this normal? (6655 Views)
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Student
robmac870
Posts: 1
Registered: ‎09-16-2011
Message 1 of 2 (6,655 Views)

My laptop is making a clicking noise and I think it's coming from the hard drive. Is this normal?

[ Edited ]

My laptop is making a clicking noise and I think it's coming from the hard drive.  I uploaded audio of the clicking to: http://dl.dropbox.com/u/15528211/Memo.m4a.  Is this a normal sound or an indication of a problem?  Thanks in adance.

 

Info:

 

HP Pavilion G6-1b70us - Purchased 2 days ago from Office Max

Dean
Huffer
Posts: 9,168
Registered: ‎11-12-2008
Message 2 of 2 (6,626 Views)

Re: My laptop is making a clicking noise and I think it's coming from the hard drive. Is this norma

That is a hard drive clicking. It sounds kind of intermittent like it might be just the hard drive safety system parking the read head on the drive. Do you get a sustained click when you try to boot up? Have you tried the hard drive health test in the BIOS? Just tap F10 as you power up and go into the setup/bios and look for the hard drive self-test and run the long form version and see what you get.

 

Here is the Service Manual, which is always a good thing to have:

 

http://h10032.www1.hp.com/ctg/Manual/c02829479.pdf

 

 

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