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Ashesh
Posts: 12
Member Since: ‎11-29-2013
Message 1 of 2 (397 Views)

NO HP 3D DriveGuard on Win 8.1?!!

 

here is the official link to the package:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=ob-109933-1

there is no support for Windows 8.1 Devices (see Compatibility)

 

I tried installing in compatibility mode, but no use. I was not able to "Enable" the protection.

This is seriously bugging me.

 

Hp needs to release an update.

 

Hp is Going from Good to worse. next time i will buy Lenovo,

 

PS: If you Are about to update from win8 to 8.1 DONT! Hp doesn't really care about ur device once sold.

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Paul_Tikkanen
Posts: 45,268
Member Since: ‎07-13-2010
Message 2 of 2 (384 Views)

Re: NO HP 3D DriveGuard on Win 8.1?!!

Hi:

 

What is the full model # of your notebook?

 

Please post the hardware ID for the Other Device in the device manager (the 3D driveguard).

 

After you click on the device, use this guide as an example for where to find the hardware ID.

 

There are a couple of variations...one is HPQ0004 and one is HPQ6007

 

There are W8.1 drivers for it if you know where to look.

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