New motherboard fitted no CT number

[duka]

Hi
Have fitted a new Intel motherboard replacing an AMD board in to a DV7. After a lot of trouble finding which heatsink and processor fitted the Intel board as the part number was not on HP part surfer I am still getting the message on boot of invalid system board OOa press enter to continue, which then boots in to windows. I managed to rid the other messages of product I'd and pcid number but still stuck with the system board message. There is no CT number on my new board or the old one. Any help much appreciated.

[pepe999]

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@duka wrote:
Hi
Have fitted a new Intel motherboard replacing an AMD board in to a DV7. After a lot of trouble finding which heatsink and processor fitted the Intel board as the part number was not on HP part surfer I am still getting the message on boot of invalid system board OOa press enter to continue, which then boots in to windows. I managed to rid the other messages of product I'd and pcid number but still stuck with the system board message. There is no CT number on my new board or the old one. Any help much appreciated.

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Hi,

Try this: http://www.diypcguide.com/how-to-fix-system-board-ooa-or-missing-system-information-or-product-infor...

I have done it myself but never had issue like this. Load Optimized Defaults in the BIOS might also help. 

[duka]

Hi

Thanks for reply. I checked BIOS but there is only an option to reset to default. I have tried the DMIFIT Tool as explained in the link which removed three of the four questions but still asking the question system board information missing I have tried leaving the entry blank as outlined in the instructions but still same

[pepe999]

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@duka wrote:

Hi

Thanks for reply. I checked BIOS but there is only an option to reset to default. I have tried the DMIFIT Tool as explained in the link which removed three of the four questions but still asking the question system board information missing I have tried leaving the entry blank as outlined in the instructions but still same

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http://support.hp.com/us-en/document/c01443496

I would try to find the number on the motherboard and fill it in.

[duka · Accepted solution]

Hi

I started over again with the nbdmifit tool and the number that was not registering was the pcid number on my laptop, there werent enought letters and numbers so i added a few zeros on the end and that sorted it

thanks for all the help

regards