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09-15-2009 05:16 PM
I purchased the HP G70-463CL notebook a few months ago and the system has crashed for the third time. At this point, I am convinced that there may be a hardware problem ; however, during load-up, when I run diagnostics, it says that everything passed.
This is the third time in a 3-month timespan that I'm being advised to re-format the computer and I'm nervous to put all the effort into it if this fails again, as it did last time. Below is the problem:
1. Power Up Computer
2. Windows Vista Load-Up Screen Appears
3. System Resets
4. Windows Vista Load-Up Screen Appears
5. Blue Screen stating "Power Supply Failure"
6. System Resets
The last time before this when I restored the computer, I got continuous errors on Vista saying "HP Lightscribe Does Not Work", "Control Panel Does Not Work", "Internet Explorer Does Not Work. " I'm wondering if there could be a hardware failure causing both of these problems and how can I pinpoint it?