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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-19-2014 11:58 AM

HP Recommended

Has anyone attempted to open the x360 for any reason? My daughter set a root-beer float next to my laptop and then knocked it over into the keyboard. I wasn't there when it happened and I'm not sure how much was spilled into it. The laptop seems to be running okay (although their was a start-up issue right after it happened), but a few keys are sticking. I'd like to open it and clean out the keyboard but I am wondering if anyone else has opened theirs up yet. I have opened other laptops and done upgrades, but the design of the x360 looks like it is not designed for easy access or upgrades. Any info appreciated.

1 ACCEPTED SOLUTION

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‎06-19-2014 12:50 PM

HP Recommended

Hi,

 

Page 62 of the following document may help:

 

   http://h10032.www1.hp.com/ctg/Manual/c04153107.pdf

 

Please keep all the screws to put them back.

 

Good luck.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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4 REPLIES 4

‎06-19-2014 12:50 PM

HP Recommended

Hi,

 

Page 62 of the following document may help:

 

   http://h10032.www1.hp.com/ctg/Manual/c04153107.pdf

 

Please keep all the screws to put them back.

 

Good luck.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-19-2014 03:37 PM

HP Recommended

Thanks banhien. I did search for a document like this but couldn't find one.

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‎06-23-2014 07:23 AM

HP Recommended

A follow up, the PDF that banhiem provided is very thorough so thanks to HP for the great details and thanks again to banhiem. No root-beer float in the laptop internals and after cleaning a few keys all seems fine.

 

For anyone looking to upgrade their RAM it's pretty standard once you get the back cover off. One slot though so you are better buying the extra RAM when you get the laptop versus DIY upgrade.

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‎08-21-2015 11:26 AM - edited ‎08-21-2015 11:27 AM

HP Recommended

Hi, the document is not available anymore and I´m having the same problem.

This link is broken:  http://h10032.www1.hp.com/ctg/Manual/c04153107.pdf

 

help, please,

Ana

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