Question
Reply
 
Honor Student
M0AT
Posts: 2
Member Since: ‎02-27-2014
Message 1 of 3 (112 Views)

Pavilion Dv5 charging issue

Hello! I have an issue charging my laptop. My laptop seems to be charging fine when the power is off but as soon as I boot the computer, the charging light starts blinking, and it stops charging. Issue with battery or the adapter, and what can I do to fix this? Thanks in advance!
Regents Professor
SuperMario1
Posts: 5,085
Member Since: ‎09-05-2013
Message 2 of 3 (77 Views)

Re: Pavilion Dv5 charging issue

Hello MOAT,

 

Welcome to the HP Forums! I hope you enjoy your stay!

 

I understand the computer is experiencing a charging issue when it is on. I will do my best to assist you, but first I require the following information:

 

1. The computer's model number. If you require assistance locating this information, please reference this website: Locating the Model Number of the Computer

2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.

3. Have you installed any new hardware on this computer, before the issue appeared?

4. Have you installed any new software or drivers on this computer, before the issue appeared?

 

Thank you for choosing the HP Forums. Have a great day!

 

Mario

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" next to it to say “Thanks” for helping!


***
Super Mario 1
***
I work on behalf of HP
Honor Student
M0AT
Posts: 2
Member Since: ‎02-27-2014
Message 3 of 3 (74 Views)

Re: Pavilion Dv5 charging issue

Hey! Thanks for the reply, but I think the issue is fixed. It was the AC adapter.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation