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Honor Student
appleboy2
Posts: 2
Member Since: ‎05-08-2014
Message 1 of 2 (103 Views)

Pavilion charger jack overheat

[ Edited ]

Hi,

 

I have an HP Pavilion dv9700 notebook that has a strange problem. I got the laptop from a friend recently so I have no knowledge of when the problem started. When I plug the charger jack into the laptop, I have to wiggle it to make sure that it's getting the laptop enough current. I wiggle the plug until the blue ring around the jack lights up fully. It's very hard to get it in the right position, but when I do, the computer starts. Cut a long story short, using the computer for 10 minutes casually (browsing the web or writing a document) makes the plug borderline hot. Using the computer for 10 minutes heavily (writing CDs, playing graphics intensive games, watching movies) makes the plug so hot that I burned my hand on it. After further investigation, I noticed that the charger plug itself was ever so mildly bent, and that the jack in the laptop itself had a loose middle pin. I know that this has something to do with a large amount of current resistaince due to internal damage to either part. So where's the problem: in the jack, or in the charger plug?

HP Support Agent
Lil_Lisa27
Posts: 2,122
Member Since: ‎09-04-2013
Message 2 of 2 (50 Views)

Re: Pavilion charger jack overheat

Hello appleboy2,

 

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

 

Regards.

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Lil_Lisa27
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