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10-25-2010 04:46 PM
Hi guys about two months ago my cd drive decided to stop read my my cds as well as to stop burning disc. Ive tried updating it and cleaning the eye and i know that its not the cds because they work on my desktop. the funny thing is that the drive does rotate the cds but it dont recognize it so the cds are in being rotated for like 3o mins and the laptop doesnt find anything. i dont know what to do and neither does my brother unfortunately i dont have the money to get a new drive so wat can i do ? PLEASE HELP
10-25-2010 10:48 PM
Check the computer page if the cd drive is being detected. Check device manager also for any errors under the cd/dvd rom drives.
Do you have itunes or another burning software except for the one that came with the computer?
Try the registry fix here
10-26-2010 11:17 AM
@alt_164 Ive checked the computer page and its not detected, Ive also gone to the device manager and there are no errors at all when i saw that i updated the drive and it still persisted so i uninstalled it and installed it again and still nada
10-26-2010 12:21 PM
try the fix mentioned in above post. Looks like the CD rom driver gets uninstalled when u install someother software.
I had this problem too last year and contacted HP support and to my surprise, the customer support person started Googling for fixes
I did that myself and found the above fix. It then started working again. I then called back and informed them the fix myself
10-26-2010 10:38 PM
This is normally a conflict with itunes being installed on the laptop.
I cant seem to find the ms fix it for the registrty but try the link i posted above. Follow it carefully and it will be fixed in no time.
08-03-2011 09:29 AM
I was having a problem with my CD drive (was not reading CD's and was getting an error message that no CD was found) after it had been working perfectly fine for some time. After reading these posts, I realized that my problem was more than likely related to installing iTunes. I went to the link you posted and followed the instructions. It worked! Thanks!