09-18-2013 01:47 AM
10-01-2013 10:18 AM
I understand your web cam is not working correctly.
Repost from anthony82,
Go into device manager, uninstall the web cam and restart the computer.
This will uninstall the driver for the web cam.
Here is a link on how to get to device manager.
Also go to control panel and uninstall cyber link cam.
After the program is uninstalled, go to recovery manager and reinstall the program.
Here is a link that will walk you through the steps to reinstall programs.
Hope this helps
Let me know how it goes.
11-04-2013 09:38 AM - edited 11-04-2013 11:37 AM
I just loaded Skype and when I go to video settings it tells me that the camera is not working or being used by another program. I have updated cyberlink youcam to cyberliink youcam be and reinstalled the hp truevision in the device manager. When I go to Skype or the cyberlink interface i am told something is using the camera. No what?
I have a pavilion dv6 with a built in camera.
Thanks for any help with this.
11-07-2013 09:39 AM
I understand your camera is not working on Skype. I was wondering if after you installed Skype did you restart the Computer.
I would be happy to assist you with this but I will need your Current Operating System and Model of computer.
Please let me know.
11-07-2013 11:31 PM - edited 11-07-2013 11:32 PM
Hi, mine is same issue.
HP Pavilion 15-e007TU Portable Laptop (3rd Generation Intel Dual Core i3 Mobile Processor-3110M- 4GB RAM- 500GB HDD- 15.6 Inch LED Display- Windows 8- Intel HD 4000 Graphics)
11-08-2013 08:21 AM
Thank you so much for all the info about your Computer, it helps.
Here is a document on how to fix the issue.
Here is a document on Updating Windows 8 as that could be the issue as well.
11-18-2013 05:03 PM
I have a Pavilion dv6 laptop with Windows 7. I even tried another usb camera and got the same results. I did restart the computer and still no luck.
Any help would be appreciated.