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11-28-2010 04:44 PM
12-06-2010 05:04 AM
I agree , I have contacted them on several occasaions and all they say is to send it in , which will end up costing me more than the laptop cost me. if something doesn't happen soon i am going to another manufactor because all i did up to this point was recommend hp and buy hp
01-02-2011 04:55 PM
I was just recently battling the same problem. It would boot up and run Vista for about 10 min then shut down and not power back on for about 15 min.
The answer is that the CPU is overheating. I installed a program called "Speccy" that monitors the tempurature of the HDD and the CPU. THe CPU would go from a nice 47C up to 103C then the laptop would shut down like someone pulled the plug.
I then tried opening the laptop and applying new thermal paste. No improvement. Finally I started trying the different power settings(click on the battery icon on the taskbar) and found the "power saver" setting was the only one that worked. The Windows Vista default was "balanced" and that runs too hot.
Then I compared the advanced settings for "balanced" and "power saver" and saw that the CPU power settings for power saver were for 50% on both battery and on AC power.
I saw the balanced settings were at 100% for the CPU max power managment. I set it to 80% max... it shut down again. I set the processor maximum to 75%. It kept running! In fact I installed 99 windows updates over 4 hrs without any shut down problems.
So... go into the power options ---> chnage plan settings ---> change advanced power settings----> then adjust the processor maximum state to 75% (or lower).
Hope this helps you out and like I said I have been struggling with this for a month. I even installed Windows 7 and found it shuts the laptop down faster. Now I am back to Vista Business and all is good.
01-18-2011 03:56 PM
I tried what you said , but once i get into control panel i have limtited time before it shuts down again , then i noitce on start up is shuts down right after bios ?? i'll try it again, it's upsetting that the laptop was practically brand new and all these people are having the same issue which i have been readin about on the internet, when's hp even going to acknowledge this????
01-19-2011 08:50 AM
It's a hardware problem with the system board. A computer tech at Office Depot said he heard about this problem with these laptops and that a chip made by Nvidia was made with too thin of a heatsink on it and consequently could get too hot and render it useless.
In consideration of the cost to replace the system board, I purchased a new HP laptop. It's a G62-340US that I paid $350.00 for on sale. I'm going to take the HDD from the dv6815nr and put it in an enclosure and use it as an external HDD.