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Student
Posts: 1
Member Since: ‎03-09-2013
Message 1 of 4 (4,444 Views)

SD card reader not working pavilion dv7

SD card reader not working pavilion dv7.  Card doesn't need an adapter & works on my dv6 but not dv7.  As well as my HP USB 4gig memory stick. Fine on the dv6 not on the dv7. Any suggestions anyone?

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Regents Professor
Posts: 4,472
Member Since: ‎10-09-2012
Message 2 of 4 (4,423 Views)

Re: SD card reader not working pavilion dv7

Hello pgz57.  I understand you're having some trouble with your card reader.

The first step will be to uninstall and reinstall the drivers.  To locate the appropriate driver I will need your product number.  This document can show you where it is located.

Once I have this I will locate the driver.

Have a great day!

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Student
Posts: 1
Member Since: ‎11-14-2013
Message 3 of 4 (3,578 Views)

Re: SD card reader not working pavilion dv7

hi!

 

how r U?

 

i have the same problem // // /

dont work cardreader on my pavilion dv7 . .. .

 

number of the device is  B1W85EA#ACB

 

thanks . ...

Yohanon

 

Retired
Posts: 5,085
Member Since: ‎09-05-2013
Message 4 of 4 (3,535 Views)

Re: SD card reader not working pavilion dv7

Hello yohanonbenavrom. I understand you are experiencing issues with a memory card reader. I will provide the HP documentation to troubleshoot the issue. Please select the correct document based on your operating system:

 

Windows XP and Vista: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=bph07910

 

Windows 7: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01564223

 

Windows 8: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03453319

 

Please respond when you complete the troubleshooting. I look forward to your response.

 

Mario

I worked on behalf of HP.
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