03-09-2013 07:11 PM
SD card reader not working pavilion dv7. Card doesn't need an adapter & works on my dv6 but not dv7. As well as my HP USB 4gig memory stick. Fine on the dv6 not on the dv7. Any suggestions anyone?
03-14-2013 05:09 PM
Hello pgz57. I understand you're having some trouble with your card reader.
The first step will be to uninstall and reinstall the drivers. To locate the appropriate driver I will need your product number. This document can show you where it is located.
Once I have this I will locate the driver.
Have a great day!
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Click the "Accept as Solution" button if I resolve your issue.
11-18-2013 07:35 PM
Hello yohanonbenavrom. I understand you are experiencing issues with a memory card reader. I will provide the HP documentation to troubleshoot the issue. Please select the correct document based on your operating system:
Windows XP and Vista: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&
Please respond when you complete the troubleshooting. I look forward to your response.