SMART Hard Disk Quick(303) Error (13204 Views)
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praja03445
Posts: 8
Registered: ‎09-26-2011
Message 1 of 10 (13,204 Views)
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SMART Hard Disk Quick(303) Error

Hi,

My Laptop(G6-1118tx) is now showing an error on start up like SMART Hard Disk 301 Error. When i approached to my nearest service center they told me after doing hard disk test that it was "SMART Hard Disk Quick(303) Error". Can anybody tell me what is that error?Why did that error occured? and What is the possible solution?

 

Thanks,

Praja..

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DavidPK
Posts: 29,381
Registered: ‎09-24-2010
Message 2 of 10 (13,191 Views)

Re: SMART Hard Disk Quick(303) Error

Hi Praja,

 

Both error codes would indicate that your Hard Drive is failing - there are many reason for a Smart error, one example would be that there are increasing blocks of the HDD that can not be written to or read from - whatever the actual reason for the smart warning, the solution boils down to replacing the Hard Drive.

 

As to why it occured, the average lifespan of a traditional HDD is between 3 - 5 years, but some fail much sooner while others may last far longer.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.

 

Regards,

 

DP-K

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Top Student
praja03445
Posts: 8
Registered: ‎09-26-2011
Message 3 of 10 (13,188 Views)

Re: SMART Hard Disk Quick(303) Error

Hi DavidPK,

Thanks alot for your reply.Is the Hard disk repairable if such error occured? Actually, when i approached to my nearest service center, they told me that such errors are small things and can be repaired. Can you please tell me whether it is true?

 

Thanks in advance,

Praja....

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DavidPK
Posts: 29,381
Registered: ‎09-24-2010
Message 4 of 10 (13,187 Views)

Re: SMART Hard Disk Quick(303) Error

Hi Praja,

 

For all practical purposes, it's extremely unlikely the HDD can be repaired - the Smart warnings you receive are usually a good indication that there is a physical problem with the drive.  Although there is software that can stop these errors from appearing, this is not really curing the problem but just hiding it - ie if the warnings are being generated because of bad blocks on the HDD, these blocks can be excluded from testing and so the drive may look like it has passed testing but in reality these bad blocks are still present, just ignored.

 

Once a HDD starts to fail, it will only get worse - how long that takes can vary enormously, but if you value your data I would always recommend replacing the HDD.

 

If your notebook is under warranty, HP should replace the HDD.

 

Regards,

 

DP-K

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****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Top Student
praja03445
Posts: 8
Registered: ‎09-26-2011
Message 5 of 10 (13,184 Views)

Re: SMART Hard Disk Quick(303) Error

Hi DavidPK,
Will they(HP Service Center) replace the HDD if i tell them so? Actually i dont have much idea on this :smileysad: .

Thanks and Regards,
Praja..
Dean
Huffer
Posts: 9,207
Registered: ‎11-12-2008
Message 6 of 10 (13,183 Views)

Re: SMART Hard Disk Quick(303) Error

They will replace it if you are under warranty. A G6-1000 series is likely more than 1 year old so you may have to buy your own hard drive and replace it yourself. I agree 100% with everything said so far. There is no fix; you must replace.

Student
Petehulks
Posts: 1
Registered: ‎04-22-2012
Message 7 of 10 (13,154 Views)

Re: SMART Hard Disk Quick(303) Error

Hi,

I have had the same error. I replaced the HDD but still got the same error. I then replaced the SATA cable between Mobo and disk. Still the same result (with both old and new disks).  

Any ideas where to go from here? Both disks pass chkdsk on another system.

Thanks

Pete 

Student
davehotei
Posts: 1
Registered: ‎04-17-2013
Message 8 of 10 (7,603 Views)

Re: SMART Hard Disk Quick(303) Error

Same problem -  on HPE h8-1220 desktop, I added a new HDD and connected with existing SATA power cable, and used a new SATA data cable. I wanted to be able to pull information and diagnostics off the old disk, plus HP support wanted me to send in my desktop for 2 - 3 weeks to replace the HDD (under warranty).

 

But with the new drive (only one connected for factory reset and recovery process), I got an error during recovery about unable to switch to drive from the "X" drive.

 

On the diagnostics, everything passed but the SMART test -- that failed with a 303.

 

I booted into Ubuntu from a live CD and from an SSD.  When I had the original HDD, the new HDD, abd the SSD installed, gparted could see and perform operations on all three drives. I also performed a disk image copy on the old drive.  So, unix and the BIOS can see the disks, but Win7-64x cannot.

 

 

Student
Rafaeu
Posts: 1
Registered: ‎09-04-2013
Message 9 of 10 (5,030 Views)

Re: SMART Hard Disk Quick(303) Error

Hi David and Huffer,

 

I own a HP Pavilion dv6-2190us Entertainment Notebook Entertainment series. I am having this SMART Hard Disk 301 Error, for quick and long tests. I am out of USA and warranty expired. If possible I would like to have from you a guide on replacing the Hard Drive by myself.

 

I will be travelling to USA next days and would like to buy this Hard disk, but still not sure about the specification.

Regards

Rafael

Regents Professor
AttackofZaq
Posts: 4,472
Registered: ‎10-09-2012
Message 10 of 10 (4,959 Views)

Re: SMART Hard Disk Quick(303) Error


Rafaeu wrote:

Hi David and Huffer,

 

I own a HP Pavilion dv6-2190us Entertainment Notebook Entertainment series. I am having this SMART Hard Disk 301 Error, for quick and long tests. I am out of USA and warranty expired. If possible I would like to have from you a guide on replacing the Hard Drive by myself.

 

I will be travelling to USA next days and would like to buy this Hard disk, but still not sure about the specification.

Regards

Rafael


Hello!

I believe the Maintenance and Service Guide is what you're looking for.  Here is a link.

Have a great day.

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