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JakeInc
Posts: 14
Member Since: ‎04-21-2012
Message 1 of 4 (907 Views)

Synaptics TouchPad Right Click Button Won't Open Menu

 After replacing the palmrest of my HP HDX X16T-1000 CTO notebook, the Synaptics PS/2 Port TouchPad functions correctly EXCEPT for the right click buttonI cannot get this button to function as an ordinary mouse right click (i.e. opening a menu to copy, cut, paste etc.).  The right button does exactly the same thing as the left button (single or double click to open and close programs).  All the Synaptics software settings are correct and I even rolled back the driver to a previous version without any change whatsoever.  Upon updating the driver to the latest version, still no change (the right button and left button do the same thing).  The "new" palmrest I installed (used from eBay but in VERY good condition) matched the original exactly.  I am using Windows 7 64 bit OS.  Any ideas?  Thanks...

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Kyle_W
Posts: 4,755
Member Since: ‎04-26-2011
Message 2 of 4 (878 Views)

Synaptics TouchPad Right Click Button Won't Open Menu

Here is a document on changing the different settings for the touch pad: http://goo.gl/xbBKy

There is a section in that document for configuring the left and right click buttons.
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Tutor
JakeInc
Posts: 14
Member Since: ‎04-21-2012
Message 3 of 4 (865 Views)

Re: Synaptics TouchPad Right Click Button Won't Open Menu

Thank you for the reference.  I have already tried all those procedures without success.  Another "HP Expert" believes I received a BAD palmrest.  Totally a hardware issue????

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Kyle_W
Posts: 4,755
Member Since: ‎04-26-2011
Message 4 of 4 (854 Views)

Synaptics TouchPad Right Click Button Won't Open Menu

If after trying all those steps, then it is very possible that it is a hardware issue. Is your notebook still in warranty? If so, I would recommend contacting HP phone support at 1-800-474-6836.
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