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Tutor
Posts: 5
Member Since: ‎08-23-2011
Message 1 of 71 (68,917 Views)
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Synaptics Touchpad not working

My touchpad driver stopped working last evening. By morning it was working perfectly and suddenly it stopped. I uninstalled and the reinstalled the driver but still its not working. Please help me

Accepted Solution

Re: Synaptics Touchpad not working

Uninstall Synaptics Touchpad drivers through Control Panel > Programs and Features , reboot the computer and install updated one from here

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Distinguished Professor
Posts: 2,527
Member Since: ‎07-21-2010
Message 2 of 71 (68,776 Views)

Re: Synaptics Touchpad not working

Could you please post complete product/model number of your Notebook?

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
Tutor
Posts: 5
Member Since: ‎08-23-2011
Message 3 of 71 (68,766 Views)

Re: Synaptics Touchpad not working

I have pavilion dv6-6043tx with windows 7 home basic...also the device manager does not show the mouse device...in control panel it shows the external mouse that i use currently but under the synaptics tab nothing is displayed

Distinguished Professor
Posts: 2,527
Member Since: ‎07-21-2010
Message 4 of 71 (68,757 Views)

Re: Synaptics Touchpad not working

Uninstall Synaptics Touchpad drivers through Control Panel > Programs and Features , reboot the computer and install updated one from here

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
Tutor
Posts: 5
Member Since: ‎08-23-2011
Message 5 of 71 (68,749 Views)

Re: Synaptics Touchpad not working

Hey it worked....i just uninstalled the driver and tried the one you suggested...after reboot it worked...guess the driver that i was reinstalling had some problems...thank you very much....

Student
Posts: 1
Member Since: ‎10-03-2011
Message 6 of 71 (68,310 Views)

Re: Synaptics Touchpad not working

Hi all! Someone tested this driver on Photoshop?? It doesn't work for "Hand tool" when you press "space bar" and try move on touchpad... Smiley Sad

But that functionality works perfect without that driver (15.2.4.4). I have HP Pavilion dv6 6078er(win 7 Home Basic 64)

Help please. Thanks!

 
Honor Student
Posts: 2
Member Since: ‎10-11-2011
Message 7 of 71 (68,168 Views)

Re: Synaptics Touchpad not working

My touchpad is also not working there is now a little Lamp burning on the left side of the touchpad. Is it not possible to activate the touchpad via hotkey. I got a Elite 8460p

Student
Posts: 1
Member Since: ‎10-15-2011
Message 8 of 71 (68,102 Views)

Re: Synaptics Touchpad not working

I tried installing the driver that the HP employee suggested, and the driver failed to install.  I tried again and it failed again.  I have a HP Pavilion dv7 notebook and am running Vista.  Can you suggest another approach to getting my touch pad back on line?

 

Thanks!

Student
Posts: 1
Member Since: ‎10-21-2011
Message 9 of 71 (68,044 Views)

Re: Synaptics Touchpad not working

My touchpad mouse is not working at all and an external mouse is also not working.  By keyboard, I can get to the Device Manager and both (touchpad and external mouse) have a small yellow symbol next to them. Because I have no use of a mouse I can't not uninstall/reinstall the driver.  I have tried the suggested hard restart  suggested in a different forum but it still isn't working. I am currently not in the country so I can't bring it to anyone to figure out the problem. Is there a way for me to be able to uninstall and reinstall the driver without using a mouse (a way to do it through the keyboard)?? Or is there another solution??

 

Top Student
Posts: 5
Member Since: ‎04-20-2010
Message 10 of 71 (67,561 Views)

Re: Synaptics Touchpad not working correctly

I want to be able to talk to someone today during the forum... how will I contact these experts? I am living in FRance at the momment.... my email is caoceanlady@yahoo.com

Please help me.

Mtnrose

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