Synaptics Touchpad not working (51363 Views)
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Top Student
Finhas
Posts: 5
Registered: ‎08-23-2011
Message 1 of 71 (51,363 Views)
Accepted Solution

Synaptics Touchpad not working

My touchpad driver stopped working last evening. By morning it was working perfectly and suddenly it stopped. I uninstalled and the reinstalled the driver but still its not working. Please help me

Distinguished Professor
kamatr
Posts: 2,527
Registered: ‎07-21-2010
Message 2 of 71 (51,222 Views)

Re: Synaptics Touchpad not working

Could you please post complete product/model number of your Notebook?

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
Top Student
Finhas
Posts: 5
Registered: ‎08-23-2011
Message 3 of 71 (51,212 Views)

Re: Synaptics Touchpad not working

I have pavilion dv6-6043tx with windows 7 home basic...also the device manager does not show the mouse device...in control panel it shows the external mouse that i use currently but under the synaptics tab nothing is displayed

Distinguished Professor
kamatr
Posts: 2,527
Registered: ‎07-21-2010
Message 4 of 71 (51,203 Views)

Re: Synaptics Touchpad not working

Uninstall Synaptics Touchpad drivers through Control Panel > Programs and Features , reboot the computer and install updated one from here

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
Top Student
Finhas
Posts: 5
Registered: ‎08-23-2011
Message 5 of 71 (51,195 Views)

Re: Synaptics Touchpad not working

Hey it worked....i just uninstalled the driver and tried the one you suggested...after reboot it worked...guess the driver that i was reinstalling had some problems...thank you very much....

Student
andry308
Posts: 1
Registered: ‎10-03-2011
Message 6 of 71 (50,758 Views)

Re: Synaptics Touchpad not working

Hi all! Someone tested this driver on Photoshop?? It doesn't work for "Hand tool" when you press "space bar" and try move on touchpad... :smileysad:

But that functionality works perfect without that driver (15.2.4.4). I have HP Pavilion dv6 6078er(win 7 Home Basic 64)

Help please. Thanks!

 
Honor Student
Novatecsolar
Posts: 2
Registered: ‎10-11-2011
Message 7 of 71 (50,612 Views)

Re: Synaptics Touchpad not working

My touchpad is also not working there is now a little Lamp burning on the left side of the touchpad. Is it not possible to activate the touchpad via hotkey. I got a Elite 8460p

Student
galexand78
Posts: 1
Registered: ‎10-15-2011
Message 8 of 71 (50,550 Views)

Re: Synaptics Touchpad not working

I tried installing the driver that the HP employee suggested, and the driver failed to install.  I tried again and it failed again.  I have a HP Pavilion dv7 notebook and am running Vista.  Can you suggest another approach to getting my touch pad back on line?

 

Thanks!

Student
StrawberyRain8
Posts: 1
Registered: ‎10-21-2011
Message 9 of 71 (50,490 Views)

Re: Synaptics Touchpad not working

My touchpad mouse is not working at all and an external mouse is also not working.  By keyboard, I can get to the Device Manager and both (touchpad and external mouse) have a small yellow symbol next to them. Because I have no use of a mouse I can't not uninstall/reinstall the driver.  I have tried the suggested hard restart  suggested in a different forum but it still isn't working. I am currently not in the country so I can't bring it to anyone to figure out the problem. Is there a way for me to be able to uninstall and reinstall the driver without using a mouse (a way to do it through the keyboard)?? Or is there another solution??

 

Top Student
mtnrose
Posts: 5
Registered: ‎04-20-2010
Message 10 of 71 (50,007 Views)

Re: Synaptics Touchpad not working correctly

I want to be able to talk to someone today during the forum... how will I contact these experts? I am living in FRance at the momment.... my email is caoceanlady@yahoo.com

Please help me.

Mtnrose

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