12-01-2008 08:06 PM
12-01-2008 09:59 PM
Windows Expert - Consumer
08-29-2009 11:48 PM
I haev a simlar problem with my drive TSSTcorp CDDVDW TS-H653Q. It just stopped working. I have tried removing the lower adn upper filter, uninstall drive, uninstall apple itunes.. no use.
Is there another way ?
I have a HP Pavilion Elite m9300t CTO Desktop PC
12-13-2013 05:11 PM
My system is Windows Vista and this is the third time that this has happened. The last two times I did a complete system restore. please tell me that there is a easier way to regain the use of my CDDVDW
12-16-2013 02:35 PM
Although, you have not posted any information about your computer I can tell you that you should be able to resolve this issue but going into your Device Manager uninstalling the CD/DVD ROM and reinstall it with the drivers from your driver download page. If you require more specific information
I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter