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06-16-2010 07:44 PM
When multiple people ask questions in one thread instead of starting their own, it becomes necessary to quote to keep track. The whole point of having a forum, rather than an email list, is so the conversation can take place on the forum where it may help others with the same issue, not via email.
Wendy M - HP Support Forums Moderator
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06-17-2010 08:02 AM - edited 06-17-2010 08:05 AM
The BIOS was updated and the old drivers were removed before installing new ones. However, I do not suggest reinstalling any firmware or software unless my other suggestions did not work for you.
I've had no issues with my dv8 since I made my previous post, so unless you have tried my suggestions and failed to solve the problem, please don't extend this post unnecessarily.
RECAP: The steps I suggested as described before are : 1. Change Power Options as described before, 2. Disabling HP Tone Control and 3. Clean the Touch Buttons. Please see my previous post for details for each.
PS Kalt, its difficult for people to go through a potentially successful solution if you keep crowding and clouding it with contents of my previous post plus a one line personal question to me which you can email to me on here.
It's not a solution to disable software, it's a work-around. As for the other comment, I am posting possible solutions to the original poster's issue and that's the point of a forum. If you want an unclouded thread about your own issue...please start a new one.
06-18-2010 03:14 PM - edited 06-18-2010 03:17 PM
KALT....Quote from my 2nd post "....but for us who cannot immediately give their PC for repairs, we need a solid work around and this is in my opinion our best shot until some other solution comes our way."
I called it a "WORK AROUND" originally and misused the word "solution" in my later post , however, it does not change the fact that I have a solid "WORK AROUND" which works because I have the same model dv8 Laptop, and same problem and I have diligently Posted it for the benefit of the community.
06-18-2010 03:16 PM - edited 06-18-2010 03:21 PM
So please refrain from nit-picking on a minor wording error just because I happen to disagree with your style of replies , look at this message, it is obvious that I'm replying to the "previous" one, if I was responding to some other message in between, including that message here would have been appropriate.
Anyway lets not get into an ego war here (myself included). If there's a new "SOLUTION" or problem with my "WORK AROUND", lets continue this post or other wise lets just stop it right here.
06-19-2010 03:02 PM - edited 06-19-2010 03:06 PM
I'm not nit-picking. You're the one fussing about it.
The solution I've posted has worked, as I've performed it on one of these units. Your solution worked for you...great! It does not mean that it will work for everyone, so additional advice is offered. This is a community forum, we're all here to help...not argue.
07-07-2010 05:54 PM
I have Pavilion dv8 and I have the same problem. My wifi keep turning on and of also my treble/bass pop up and start changing the treble or bass at random intervals. it's very annoying.
I have follow these instructions : http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs
but the problem still remains =(
07-12-2010 10:01 AM
I am having the same problem with my DV8, it started shortly after the HP update utility installed new drivers so I'm pretty certain this is a problem with a new driver (it never happened before the update and I notice people are posting about this since June).
My experience is that HP won't admit there's a problem but then they eventually work it out. The last problem for me was that the fan started running excessively after a bios update, about a month later HP offered a new bios update that didn't mention the fan issue but fixed it, and I've read similar stories from other HP customers. This isn't unusual, Apple seems to do the same thing - apparently they believe it's better for PR if they don't admit there's a problem but for me it is a big minus on an otherwise very good experience.
Anyway, disabling hptonectl.exe seems to have fixed it for me (I had previously cleaned the buttons and that seemed to do nothing). I'll wait for an updated version within a month or two and see if that works
07-12-2010 01:04 PM
I have tried everything and I'm getting very irritated now, ohh well I think I will send my laptop for repair after all.
07-13-2010 07:04 AM
Well, disabling hptonectl.exe fixed the tone control coming up on screen and changing but now the wireless/bluetooth keeps turning off and on. Anyone have a workaround for this? I'm fine with disabling the button(s) if you know how to do that.
07-13-2010 10:38 AM
Try to uppdate from Microsoft Windows update optional patch:
Hewlett - Packard Development Company, L.P. - HP Mobile Data Protection Sensor
I got this information from this forum:
I have dowloaded the patch, but problem still remains. You can give it a try maybe it will help you.