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Honor Student
keenan144
Posts: 1
Member Since: ‎12-12-2012
Message 1 of 2 (1,768 Views)

Touchpad V1.7 on Windows 8 X64 hp envy dv7-7203sa

 

I bought this 4 weeks ago and returned it as the touchpad was terrible, Kept sticking on windows, maximizing and minimizing screens in IE , iTunes etc. Wont move freely unless you tap the touchpad at times. And sometimes it grabs the window so when you move the mouse the window increases or decreases in size.

 

HP said  there must be a fault and have replaced ( this was afterupgrading the Bios and Mouse / touchpad Driver v 16.2.10.12)

 

well my replacement I got last week and it does exactly the same thing.

 

Thinking of getting my money back. My first HP laptop! Might go back to DELL.

 

Anybody else experiencing the same issue?

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 2 of 2 (1,746 Views)

Re: Touchpad V1.7 on Windows 8 X64 hp envy dv7-7203sa

Hi keenan144,

 

Take a look at this document and let me know if it helps resolve your issue.


Good luck!

 

 

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