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Honor Student
Marco874
Posts: 4
Member Since: ‎01-24-2013
Message 1 of 6 (7,547 Views)
Accepted Solution

Touchpad doesn't work on envy dv6-7200sl

Hi,

the touchpad on my new envy dv6-7200sl doesn't work anymore. Do you have any advice?

 

HP ENVY dv6 Laptop

Product: C4V10EA#ABZ

Win 8 / 64

Synaptics Pointing Device Driver 16.2.10.12

 

Thank you,

Marco

PhD Student
WaseemW
Posts: 885
Member Since: ‎01-11-2012
Message 2 of 6 (7,531 Views)

Re: Touchpad doesn't work on envy dv6-7200sl

Hi,

Please check if the touchpad is disabled from the switch. there is a indicator at the touchpad left top corner itself which shows if the touchpad is disabled, tap that area twoce to enable and disable again. hope it works.

Regards,
WW
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Dean
Dragon-Fur
Posts: 7,618
Member Since: ‎04-14-2009
Message 3 of 6 (7,529 Views)

Re: Touchpad doesn't work on envy dv6-7200sl

[ Edited ]

First try the classic Reset to try and gently kick things back into working order:

 

Performing a Hard Reset or Forced Reset

 

 

Next,
you may have just accidently turned off the ClickPad (newer version of the TouchPad):

 

Using and Configuring the ClickPad

 

The little "toggle" ON/OFF button on the TouchPad / ClickPad is a smooth, invisible button in the far UPPER, LEFT corner.

You must give it a FIRM double-tap to activate the button.

 

TouchPad_on-off.PNG

 

I hope this helps.
 

Good Luck!

 

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Kind Regards,
Dragon-Fur
Honor Student
Marco874
Posts: 4
Member Since: ‎01-24-2013
Message 4 of 6 (7,518 Views)

Re: Touchpad doesn't work on envy dv6-7200sl

With the hard reset now it works.

Thank you!

Dean
Dragon-Fur
Posts: 7,618
Member Since: ‎04-14-2009
Message 5 of 6 (7,513 Views)

Re: Touchpad doesn't work on envy dv6-7200sl

Marco,

 

Yay!  Back in business!

 

You are welcome.

 

Happy Computing!

 

 

 

Kind Regards,
Dragon-Fur
Student
Lizzkizz
Posts: 1
Member Since: ‎08-21-2013
Message 6 of 6 (6,465 Views)

Re: Touchpad doesn't work on envy dv6-7200sl

WOW.  Ashamed to admit, but it was as simple as you describe.  My husband even bought a wireless mouse.  Ja! Thanks!

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