Question
Reply
Student
Posts: 1
Member Since: ‎01-02-2012
Message 1 of 6 (9,789 Views)

Touchpad won't charge.

I bought a touchpad about 6 months ago and it stop charging about 2 months ago. Is there a solution?
Reply
0
Posted from Facebook
Provost
Posts: 23,036
Member Since: ‎11-12-2008
Message 2 of 6 (9,773 Views)

Re: Touchpad won't charge.

There have been issues with the cord and how it fits into the usb port.Try a little pressure under it to raise it up,any results?

You have a 1 yr warranty on the TP. Phone support costs after 90 days but Chat option is free:

 

http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html


******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**
Provost
Posts: 23,036
Member Since: ‎11-12-2008
Message 3 of 6 (9,771 Views)

Re: Touchpad won't charge.

There is a long thread on charging issues at the TP forum:

 

http://forums.hpwebos.com/t5/HP-TouchPad-Software-Hardware/HP-Touchpad-Battery-will-not-charge/td-p/...


******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**
Honor Student
Posts: 2
Member Since: ‎09-30-2012
Message 4 of 6 (3,327 Views)

Re: Touchpad won't charge.

i had my tab plugged in for 30 seconds and then it just blinked off and hadnt came back on since. can some one tell me something about what maybe going on.

Honor Student
Posts: 2
Member Since: ‎09-30-2012
Message 5 of 6 (3,325 Views)

does the touch pad have a factory warranty

Provost
Posts: 23,036
Member Since: ‎11-12-2008
Message 6 of 6 (3,322 Views)

Re: warranty

[ Edited ]

You have a 1 yr warranty on the TP:

 

http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html

 

Link to Touchpad Support Forums is also on the page.


******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation