Touchpad won't charge. (9657 Views)
Reply
Student
avalonci
Posts: 1
Registered: ‎01-02-2012
Message 1 of 6 (9,657 Views)

Touchpad won't charge.

I bought a touchpad about 6 months ago and it stop charging about 2 months ago. Is there a solution?
Posted from Facebook
Provost
CherylG
Posts: 20,244
Registered: ‎11-12-2008
Message 2 of 6 (9,641 Views)

Re: Touchpad won't charge.

There have been issues with the cord and how it fits into the usb port.Try a little pressure under it to raise it up,any results?

You have a 1 yr warranty on the TP. Phone support costs after 90 days but Chat option is free:

 

http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html


******Clicking the Thumbs-Up button on the left is a way to say Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others who are searching**
Provost
CherylG
Posts: 20,244
Registered: ‎11-12-2008
Message 3 of 6 (9,639 Views)

Re: Touchpad won't charge.

There is a long thread on charging issues at the TP forum:

 

http://forums.hpwebos.com/t5/HP-TouchPad-Software-Hardware/HP-Touchpad-Battery-will-not-charge/td-p/...


******Clicking the Thumbs-Up button on the left is a way to say Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others who are searching**
Honor Student
cotterhomes32
Posts: 2
Registered: ‎09-30-2012
Message 4 of 6 (3,195 Views)

Re: Touchpad won't charge.

i had my tab plugged in for 30 seconds and then it just blinked off and hadnt came back on since. can some one tell me something about what maybe going on.

Honor Student
cotterhomes32
Posts: 2
Registered: ‎09-30-2012
Message 5 of 6 (3,193 Views)

does the touch pad have a factory warranty

Provost
CherylG
Posts: 20,244
Registered: ‎11-12-2008
Message 6 of 6 (3,190 Views)

Re: warranty

[ Edited ]

You have a 1 yr warranty on the TP:

 

http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html

 

Link to Touchpad Support Forums is also on the page.


******Clicking the Thumbs-Up button on the left is a way to say Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others who are searching**
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation