Touchpad won't charge. (9697 Views)
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Student
avalonci
Posts: 1
Member Since: ‎01-02-2012
Message 1 of 6 (9,697 Views)

Touchpad won't charge.

I bought a touchpad about 6 months ago and it stop charging about 2 months ago. Is there a solution?
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CherylG
Posts: 21,205
Member Since: ‎11-12-2008
Message 2 of 6 (9,681 Views)

Re: Touchpad won't charge.

There have been issues with the cord and how it fits into the usb port.Try a little pressure under it to raise it up,any results?

You have a 1 yr warranty on the TP. Phone support costs after 90 days but Chat option is free:

 

http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html


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CherylG
Posts: 21,205
Member Since: ‎11-12-2008
Message 3 of 6 (9,679 Views)

Re: Touchpad won't charge.

There is a long thread on charging issues at the TP forum:

 

http://forums.hpwebos.com/t5/HP-TouchPad-Software-Hardware/HP-Touchpad-Battery-will-not-charge/td-p/...


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Honor Student
cotterhomes32
Posts: 2
Member Since: ‎09-30-2012
Message 4 of 6 (3,235 Views)

Re: Touchpad won't charge.

i had my tab plugged in for 30 seconds and then it just blinked off and hadnt came back on since. can some one tell me something about what maybe going on.

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cotterhomes32
Posts: 2
Member Since: ‎09-30-2012
Message 5 of 6 (3,233 Views)

does the touch pad have a factory warranty

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CherylG
Posts: 21,205
Member Since: ‎11-12-2008
Message 6 of 6 (3,230 Views)

Re: warranty

[ Edited ]

You have a 1 yr warranty on the TP:

 

http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html

 

Link to Touchpad Support Forums is also on the page.


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