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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-13-2013 09:02 AM

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My mechine HP Pavilion g7 Notebook pc  seerial no 5CD2527GQX

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‎03-15-2013 04:02 PM - last edited on ‎02-22-2017 02:35 PM by HP Administrator

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Hello Majesties.  I understand you're also looking for a driver for the USB host controller.  

What is the model number of your notebook (not the serial number)?  This document can show you where it is located.

Have a great day!

---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

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‎04-04-2013 05:31 PM

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Jim, your recommended solution didn't work for me as the install shield wizard refused to install the WiDi software. I have an HP Envy m6 Notebook PC. The message I het is "This platform is not compatible with Intel WiDi or the application is in use. Please see the log for more details"

 

Do you have or does anyone else have any suggestions?

 

Annraoi

 

 

 

 

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‎04-07-2013 07:33 PM

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Gracias Jim

 

Me sirvio de mucho tu link, ya que pude solucionar mi inconveniente con mi ENVY m6.

 

Abrazos desde Argentina.

 

 

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‎04-19-2013 07:02 AM

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hi i have the same issue my lapto is 

 

Product name: HP ENVY m6 Notebook PC

Product number: C2C13EA#ABV

Windows 8 Single Language 64-bit 

 

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‎04-25-2013 04:15 PM - edited ‎04-25-2013 04:15 PM

HP Recommended

Hello mansour_farokhi.  I understand you're having issues with your USB Host Controller.

Have you tried uninstalling the device and reinstalling the drivers?  Try the following.

  1. From either the Metro or Desktop view press the Windows+X key combination.  This opens the Context Menu.
  2. Select Device Manager.
  3. Expand the section containing the host controller.
  4. Right click the device and select uninstall.
  5. Install this driver and reboot the computer.
  6. Post the result.


Have a wonderful day!

---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

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‎04-26-2013 01:08 PM

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Re: USB-IF xHCI USB Host Controller

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‎04-27-2013 06:16 PM - edited ‎04-27-2013 06:21 PM

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I am having the same issues.  I have a new HP Pavillion G6 - 2253CA Notebook.  Could you please explain what I would need to do in simple and easy steps, as I only have simple computer knowledge.  Thanks

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‎04-28-2013 06:07 AM

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I have tried deleting and re-installing the driver without success.

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‎04-30-2013 09:30 AM

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Hello Lorna499.  I understand you've got an exclamation point next to the USB Host Controller in your Device Manager.

I'd like you to first try installing this driver.

Let me know the result and have a wonderful day.

---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

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