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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2014 06:43 AM

HP Recommended

Hi

my G61 110 SA notebook fails to load drivers for any usb device, including Iphone 4, until i reboot. i have tried uninstalling all usb devices in the Device Manager, and allowing windows 7 SP1 to reload them, but this does not help. Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-21-2014 09:47 AM

HP Recommended

Hi @Technotrousers, 

 

 

Welcome to the HP Forums!:smileyhappy:


 

It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More

 

I grasp that for your USB is not recognizing devices until you have rebooted your system. You have tried uninstalling and reinstalling the drivers but no change.

 

Would you try these steps

Go to Computer

Right click and choose manage

Double Click on Device Manager

Click on the USB to expand

Right click on one of the root hubs and choose properties

Click on the power management tab

Uncheck allow the computer to turn off this device to save power.

 

Repeat the above process for the remaining USB root hubs.

 

Please let me know the outcome.

 

 

 

Sparkles1

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2 REPLIES 2

‎11-21-2014 09:47 AM

HP Recommended

Hi @Technotrousers, 

 

 

Welcome to the HP Forums!:smileyhappy:


 

It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More

 

I grasp that for your USB is not recognizing devices until you have rebooted your system. You have tried uninstalling and reinstalling the drivers but no change.

 

Would you try these steps

Go to Computer

Right click and choose manage

Double Click on Device Manager

Click on the USB to expand

Right click on one of the root hubs and choose properties

Click on the power management tab

Uncheck allow the computer to turn off this device to save power.

 

Repeat the above process for the remaining USB root hubs.

 

Please let me know the outcome.

 

 

 

Sparkles1

Tags (1)
Was this reply helpful? Yes No

‎11-30-2014 03:50 AM

HP Recommended
Worked brilliantly, many thanks, thats going to save me sometime.
Was this reply helpful? Yes No
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