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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello,

 

I've purchased a HP Envy dv6t-7200 laptop that comes with windows 8..

but, for some app. I need to use Win 7 as a 2nd OS (e.g. Oracle db)..

 

I found that only one USB port is actually working under the Win 7.. (upper right usb), while both on the left side and a one on the right side (USB3 on a right side) are off..

 

I couldn't find any driver for them for Win 7... is there any way to use these USB ports?

 

regards,

 

Dario

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Dario,

 

Try the following.

 

First, download and install the Chipset driver on the following link.

 

Chipset Driver - Windows 7.

 

When the installation has completed, restart the notebook.

 

Now download and install the Intel USB 3.0 driver on the link below.

 

Intel USB 3.0 Host Controller Driver - Windows 7.

 

Regards,

 

DP-K

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Windows Insider MVP

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7 REPLIES 7
HP Recommended

Hi Dario,

 

Try the following.

 

First, download and install the Chipset driver on the following link.

 

Chipset Driver - Windows 7.

 

When the installation has completed, restart the notebook.

 

Now download and install the Intel USB 3.0 driver on the link below.

 

Intel USB 3.0 Host Controller Driver - Windows 7.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

tnx a lot 🙂

 

 

(are there any other drivers you would recommend for this model when running win 7? graphic card? etc...)

HP Recommended

Hi,

 

You're welcome :generic:

 

Regarding other drivers you may require, open windows Control Panel, open Device Manager and look for any entries that have a warning icon against them.

 

For each of these, right click on the problem device and select Properties.  Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.

 

Regards,

 

DP-K

 

 

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

ethernet controler:

PCI\VEN_10EC&DEV_8168&SUBSYS_1818103C&REV_07
PCI\VEN_10EC&DEV_8168&SUBSYS_1818103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

 

 PCI device:

PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

WD SES  Device USB device (I think this is my WD external disk):

USBSTOR\OtherWD______SES_Device______1019
USBSTOR\OtherWD______SES_Device______
USBSTOR\OtherWD______
USBSTOR\WD______SES_Device______1
WD______SES_Device______1
USBSTOR\UsbstorOther
UsbstorOther

unknown device:

USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018

HP Recommended

Hi,

 

Download and install the following.

 

Realtek LAN Driver.

 

Realtek Card Reader Driver.

 

Intel RST Driver.

 

You should restart the notebook after install this.

 

Then download:

 

Validity Sensor Driver.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

tnx a lot 🙂

 

I just have left this device:

Bluetooth controller:

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11

 

 

HP Recommended

Hi,

 

You're welcome :generic:

 

Download and install the following.

 

Ralink Bluetooth Software.

 

Best regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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