Question
Reply
 
Student
marknj21
Posts: 1
Member Since: ‎09-07-2012
Message 1 of 2 (370 Views)

Webcam and Microphone aren't working

I have an HP Pavilion dv7-6c43cl Entertainment PC

 

A few weeks ago I noticed that my webcam (which is intergrated into the computer itself) no longer connects to programs such as Skype or Cyber Link YouCam, so I thought maybe it could be the drive and I deleted it and reinstalled it but it still doesn't work.

 

Last night I tried to use the microphone with Skype and I realized that it doesn't work either even though it says that it's on and running fine. 

 

I don't believe the problem to be with Skype, I think it's with the computer itself... Help please cause I need this for class.

Provost
banhien
Posts: 34,343
Member Since: ‎01-29-2009
Message 2 of 2 (363 Views)

Re: Webcam and Microphone aren't working

Hi,

Please use this to fix

  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en&product=3761191    

Links for XP & Vista are in there too.

Good luck.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation