Why can't I type some letters on my keyboard? (1402 Views)
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Honor Student
steve09090
Posts: 2
Member Since: ‎01-10-2013
Message 1 of 4 (1,402 Views)
Accepted Solution

Why can't I type some letters on my keyboard?

HP Netbook Mini 110-3760TU

Windows 7

 

My netbook has started to randomly miss the letters "i", "k" and ",".

 

i have tried to blow out any dust, a plus resarted the netbook twice (once where it worked for a short time).

 

will it likely be a hardware Issue?

Tutor
sridharpurohit
Posts: 8
Member Since: ‎01-08-2013
Message 2 of 4 (1,398 Views)

Re: Why can't I type some letters on my keyboard?

Try to launch command prompt through recovery manager and check if it works there if it does not work in the command prompt it might be a hardware issue.

Honor Student
steve09090
Posts: 2
Member Since: ‎01-10-2013
Message 3 of 4 (1,393 Views)

Re: Why can't I type some letters on my keyboard?

Thanks.  Did that.  Nothing.  I will assume its a dodgy keyboard and start a support request.

Tutor
sridharpurohit
Posts: 8
Member Since: ‎01-08-2013
Message 4 of 4 (1,386 Views)

Re: Why can't I type some letters on my keyboard?

You can contact HP customer support
by calling 1-800-474-6836 we would be able to give you repair options.

I am an HP employee.

Regards,
Sridhar

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