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Honor Student
anika_thipa33
Posts: 3
Member Since: ‎09-27-2012
Message 1 of 4 (1,271 Views)

Wireless mouse with no USB or wire connecting to the computer

Hi,

 

I was on my computer when suddenly my wireless HP mouse stopped working

 

I put in new batteries connected it but it wouldn't work. The red light is working and it is perfectly fine but it is not connecting to the computer.

Please can you help.

Intern
Some_Tech_Guy
Posts: 26
Member Since: ‎09-27-2012
Message 2 of 4 (1,270 Views)

Re: Wireless mouse with no USB or wire connecting to the computer

What is the model of your mouse?

Honor Student
anika_thipa33
Posts: 3
Member Since: ‎09-27-2012
Message 3 of 4 (1,240 Views)

Re: Wireless mouse with no USB or wire connecting to the computer

hp MG-0982
Distinguished Professor
SeanS
Posts: 3,102
Member Since: ‎11-22-2011
Message 4 of 4 (1,237 Views)

Wireless mouse with no USB or wire connecting to the computer

Do you have another computer handy to test it on? This would give us a better idea if it is an issue with the actual mouse or the software.

-Sean
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