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05-07-2012 07:18 AM
Just installed Norton Anti Virus now the battery will not charge. Product is HP G72. System says battery is OK and pluged in but not charging.
05-15-2012 10:28 AM
I'm having a similar issue. all of a sudden, my laptop won't charge my battery. I even got the battey replaced. It charged it for an hour or two, then it stopped. when my computer is plugged in, it only recognises the battery. Really this is rediculous. absolutly a software problem. Try taking the battery out, unplug and hold the power button for 30 sec. then, plug in and start up. shut down, unplug, insert battery. start up. plug in