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Honor Student
brudettabrinola
Posts: 2
Member Since: ‎04-03-2012
Message 1 of 5 (11,282 Views)

boot device not found, install OS, hard disk drive not found

please help me:

 

i was surfing the net one night when my laptop hang. cannot move mouse and cannot use task manager. then my laptop shutdown because battery was low. when i charged my laptop and opened it, the following messages appeared:

 

BOOT DEVICE NOT FOUND

INSTALL OS

HARD DISK  DRIVE DO NOT EXIST (tested it and this was the result)

 

my laptop 1year warranty ended last february! what should i do???? :'( i need my laptop so badly. would reformating resove it?

 

hp mini 110 3549tu

Regents Professor
ManjunathTech
Posts: 5,414
Member Since: ‎01-21-2012
Message 2 of 5 (11,264 Views)

Re: boot device not found, install OS, hard disk drive not found

Hi

 

You have a couple of options as I see it please click on the web link given below will help you to resolve the issue on your unit.

 

Resolve Boot Device not Found Error Message

 

After reseating the Hard drive if you get boot device not found then you might have to get a new hard drive & install the operating system.

 

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!

 

Regards

Manjunath

Let us know how it goes!

"I work for HP."
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Regards
Manjunath
Honor Student
brudettabrinola
Posts: 2
Member Since: ‎04-03-2012
Message 3 of 5 (11,238 Views)

Re: boot device not found, install OS, hard disk drive not found

i had it reformatted today but the HDD does not respond anymore. according to repair man (he's not working for HP, he's just my brother's friend), i should have it repaired by HP but the thing is my 1 year warranty already expired this february 2012. will i get a discount for the repair? thanks for replying :smileyhappy:

Regents Professor
ManjunathTech
Posts: 5,414
Member Since: ‎01-21-2012
Message 4 of 5 (11,221 Views)

Re: boot device not found, install OS, hard disk drive not found

Hi

 

You can just call HP Technical support and just order the Hard Drive this is a customer replaceable part you just need to disconnect 2 to 3 screw on the back panel off the Notebook that will give you access to your Hard drive remove the old part and put in the new part.

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

****Click the White Kudos star to say thanks****

****Please mark Accept As Solution if it solves your problem****

Regards

Manjunath

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Student
Datacare
Posts: 1
Member Since: ‎05-21-2014
Message 5 of 5 (789 Views)

Re: boot device not found, install OS, hard disk drive not found

Hi,

 

Find Guaranteed solutions to all hard disk problems at 

Data Care Systems

3 floor Sunanda towers 

Gorakhpur

Contact:+91-9919805119.

 

 

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