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highlander620
Posts: 1
Member Since: ‎02-08-2012
Message 1 of 2 (1,994 Views)

cd/dvd drive won't burn a disc,although it will read a cd

i have a compaq cq62 with windows 7 home premium with the cd/dvd drive won't burn a disc,although it will read a cd

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DavidPK
Posts: 33,707
Member Since: ‎09-24-2010
Message 2 of 2 (1,979 Views)

Re: cd/dvd drive won't burn a disc,although it will read a cd

Hi,

 

First, try the automated fixit from Microsoft on the link below.

 

Windows 7

 

Check if the drive will now burn a disc.

 

If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.

 

sfc /scannow                 ( note that there is a space between sfc and the / )

 

Let the process complete, then type exit and hit enter. 

 

Next, click the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it is now able to burn a disc.



Regards,

 

DP-K

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