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Honor Student
jan0ng
Posts: 4
Member Since: ‎02-08-2009
Message 1 of 10 (13,144 Views)

compaq webcam not working

I've tried to install the latest driver from the compaq website

but still, It does not work...

 

I also tried to contact hp support representative, he had

a lot of recommendations and applied it to my notebook

unfortunately, it has no effect.

 

please suggest some solutions... thanks in advance.

Teacher
irootsk
Posts: 81
Member Since: ‎02-01-2009
Message 2 of 10 (13,136 Views)

Re: compaq webcam not working

You should provide more info about your computer otherwise is hard to help you. What model is it? OS  WinXP, Vista ... ?????
Honor Student
jan0ng
Posts: 4
Member Since: ‎02-08-2009
Message 3 of 10 (13,127 Views)

Re: compaq webcam not working

I've provided everything including the s/n; p/n

I'm using Vista with service pack 1

32 bit os

model: compaq presario v3770TU

 

I'm also looking for a driver in the Compaq website but

I can't find any for the internal webcam

 

please advise if you have idea, thanks

Provost
erico
Posts: 25,925
Member Since: ‎01-07-2009
Message 4 of 10 (13,138 Views)

Re: compaq webcam not working

[ Edited ]

Try this support webpage for your laptop. Take a look in the software solutions section for the Cyberlink YouCam software. That could be what you are looking

 

for. Also run the HP Software update and HP critical updates for Windows Vista.

 

BTW you didn't state which version of Vista you have installed. There are many flavors.  :smileywink:

Message Edited by erico on 02-08-2009 10:19 AM




Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
jan0ng
Posts: 4
Member Since: ‎02-08-2009
Message 5 of 10 (13,091 Views)

Re: compaq webcam not working

thanks bro, but I can't find a driver for the webcam

 

my system is running on vista home premium sp1

32bit os

Provost
erico
Posts: 25,925
Member Since: ‎01-07-2009
Message 6 of 10 (13,087 Views)

Re: compaq webcam not working

[ Edited ]
Have you read this HP documentation on setting up the webcam? Here is a related document on the subject.
Message Edited by erico on 02-09-2009 03:04 AM




Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
jan0ng
Posts: 4
Member Since: ‎02-08-2009
Message 7 of 10 (13,055 Views)

Re: compaq webcam not working

yes, I read it. support representative lastnight gave me a site in hp

and downloaded the driver but still it does not work, I will just bring

this notebook to the seller.

 

Thank you for the info

Provost
erico
Posts: 25,925
Member Since: ‎01-07-2009
Message 8 of 10 (13,045 Views)

Re: compaq webcam not working

You are welcome. Why not just do an HP system Restore to OEM configuration?




Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Student
krishna815
Posts: 1
Member Since: ‎09-10-2012
Message 9 of 10 (3,058 Views)

Re: compaq webcam not working

hi,

 

I am using compaq presario cq40 loptop. i am facing problem with my webcam. when i am trying to instal the webacm software an error massage was showing that no webcam device found.

here am using windows7 ultimate 32 bit OS. Please advise on this issue..

 

thank you.

 

Regards,

Krishna

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 10 of 10 (1,277 Views)

Re: compaq webcam not working

27111965,

 

Please reply with details of your issue, and include your product number and your operating system, if you would like assistance.

 

Thanks,

 

 

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