compaq webcam not working (12600 Views)
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Honor Student
jan0ng
Posts: 4
Registered: ‎02-08-2009
Message 1 of 10 (12,600 Views)

compaq webcam not working

I've tried to install the latest driver from the compaq website

but still, It does not work...

 

I also tried to contact hp support representative, he had

a lot of recommendations and applied it to my notebook

unfortunately, it has no effect.

 

please suggest some solutions... thanks in advance.

Teacher
irootsk
Posts: 81
Registered: ‎02-01-2009
Message 2 of 10 (12,592 Views)

Re: compaq webcam not working

You should provide more info about your computer otherwise is hard to help you. What model is it? OS  WinXP, Vista ... ?????
Honor Student
jan0ng
Posts: 4
Registered: ‎02-08-2009
Message 3 of 10 (12,583 Views)

Re: compaq webcam not working

I've provided everything including the s/n; p/n

I'm using Vista with service pack 1

32 bit os

model: compaq presario v3770TU

 

I'm also looking for a driver in the Compaq website but

I can't find any for the internal webcam

 

please advise if you have idea, thanks

Provost
erico
Posts: 23,376
Registered: ‎01-07-2009
Message 4 of 10 (12,594 Views)

Re: compaq webcam not working

[ Edited ]

Try this support webpage for your laptop. Take a look in the software solutions section for the Cyberlink YouCam software. That could be what you are looking

 

for. Also run the HP Software update and HP critical updates for Windows Vista.

 

BTW you didn't state which version of Vista you have installed. There are many flavors.  :smileywink:

Message Edited by erico on 02-08-2009 10:19 AM


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Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
jan0ng
Posts: 4
Registered: ‎02-08-2009
Message 5 of 10 (12,547 Views)

Re: compaq webcam not working

thanks bro, but I can't find a driver for the webcam

 

my system is running on vista home premium sp1

32bit os

Provost
erico
Posts: 23,376
Registered: ‎01-07-2009
Message 6 of 10 (12,543 Views)

Re: compaq webcam not working

[ Edited ]
Have you read this HP documentation on setting up the webcam? Here is a related document on the subject.
Message Edited by erico on 02-09-2009 03:04 AM


****If you found that my suggestion was helpful, you can say thanks by clicking on the purple thumbs up icon in the lower left corner of a post ***

****Please click on the Accept As Solution button if my suggestion resolves the issue you were having****
****I am a volunteer, I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
jan0ng
Posts: 4
Registered: ‎02-08-2009
Message 7 of 10 (12,511 Views)

Re: compaq webcam not working

yes, I read it. support representative lastnight gave me a site in hp

and downloaded the driver but still it does not work, I will just bring

this notebook to the seller.

 

Thank you for the info

Provost
erico
Posts: 23,376
Registered: ‎01-07-2009
Message 8 of 10 (12,501 Views)

Re: compaq webcam not working

You are welcome. Why not just do an HP system Restore to OEM configuration?


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****Please click on the Accept As Solution button if my suggestion resolves the issue you were having****
****I am a volunteer, I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Student
krishna815
Posts: 1
Registered: ‎09-10-2012
Message 9 of 10 (2,514 Views)

Re: compaq webcam not working

hi,

 

I am using compaq presario cq40 loptop. i am facing problem with my webcam. when i am trying to instal the webacm software an error massage was showing that no webcam device found.

here am using windows7 ultimate 32 bit OS. Please advise on this issue..

 

thank you.

 

Regards,

Krishna

Regents Professor
UniProg
Posts: 4,677
Registered: ‎12-15-2011
Message 10 of 10 (733 Views)

Re: compaq webcam not working

27111965,

 

Please reply with details of your issue, and include your product number and your operating system, if you would like assistance.

 

Thanks,

 

 

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