dv6810us died (1281 Views)
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Honor Student
TomScanlan
Posts: 2
Registered: ‎10-25-2009
Message 1 of 5 (1,281 Views)

dv6810us died

Bought a dv6810us laptop in May 2008.  It died October 2008 - just shut off one day.  Now, when presssing the power button, a few LEDs flash for a split second, but that is all.  Power and battery are fine.  For $50 the local computer repair shop diagnosed that it is the motherboard.  Unfortunately the 68xx series is not included in the recall.

 

http://www.computerroom.us/2009/01/hp-recall-free-hp-support-staff.html

 

I called to report it to HP, and they verified the 68xx seres is not included in the recall.  The rep said if enough people call in with 68xx series issues, maybe it will be recalled, but until then, they can only offer to replace the motherboard for $3-400.

Regents Professor
Kalt
Posts: 3,393
Registered: ‎11-19-2008
Message 2 of 5 (1,279 Views)

Re: dv6810us died


TomScanlan wrote:

Bought a dv6810us laptop in May 2008.  It died October 2008 - just shut off one day.  Now, when presssing the power button, a few LEDs flash for a split second, but that is all.  Power and battery are fine.  For $50 the local computer repair shop diagnosed that it is the motherboard.  Unfortunately the 68xx series is not included in the recall.

 

http://www.computerroom.us/2009/01/hp-recall-free-hp-support-staff.html

 

I called to report it to HP, and they verified the 68xx seres is not included in the recall.  The rep said if enough people call in with 68xx series issues, maybe it will be recalled, but until then, they can only offer to replace the motherboard for $3-400.


I doubt it will be listed as a service enhancement this late in the lifecycle...

Honor Student
quemaita
Posts: 2
Registered: ‎09-27-2010
Message 3 of 5 (861 Views)

Re: dv6810us died

My dv6810us died the same way

 

How do I back up my hard drive information? [thanks]

 

 

Honor Student
TomScanlan
Posts: 2
Registered: ‎10-25-2009
Message 4 of 5 (844 Views)

Re: dv6810us died

My hard drive was ok. The motherboard is what died.

We took the computer to a computer shop and they took out the hard drive and put it into enclosure.  The enclosure has a USB connection, so it is like an external hard drive, and we can copy files off it.

Honor Student
quemaita
Posts: 2
Registered: ‎09-27-2010
Message 5 of 5 (818 Views)

Re: dv6810us died

thanks!

 

I successfully installed the 6810us HDD in a enclosure.

 

I recommend:

TrekStor SATA to USB 2.0 Portable 2.5" Hard Drive Enclosure Kit " at www.microcenter.com

[sku 807891] for $8

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