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Student
Gail7
Posts: 1
Member Since: ‎02-09-2014
Message 1 of 2 (102 Views)

dvd cd driver not working Pavillion dv6t-7000 Quad edition

diagnostic for dvd cd driver BD CMB UJ160 message is the driver (service) has been disabled (code 32) but hp says driver is up-to-date and working, please help if you can - thanks

HP Support Agent
Mrstenter
Posts: 5,471
Member Since: ‎09-02-2013
Message 2 of 2 (77 Views)

Re: dvd cd driver not working Pavillion dv6t-7000 Quad edition

Hi Gail7,

 

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv6t-7000 Notebook and CD/DVD giving error message is the driver (service) has been disabled (code 32). I recommend you uninstall the driver and restart the computer. It should automatically reinstall the device.

 

Please let me know what happens.

 

Thanks.

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Mrs.Tenter
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