06-06-2013 04:45 AM
My Envy x2 is up-to-date and working fine. I have kept all HP updates applied through the WIndows 8 Support Assistant. There is currently an important update showing as available, :
SoftPaq SP1934 Version 126.96.36.199
This update downloads fine but gets an error every time on the install. It's flagged as an important update but no matter what I do (reboot first, nothing else running, etc.) it errors on install.
How do I get past this? All other HP drivers/ BIOS show as current, which they are.
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06-08-2013 04:38 PM
Try installing the Synaptics TouchPad Driver from the website: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa
If that doesn't install, then go into the Device Manager and uninstall the driver + delete the software, then try downloading and installing this driver.
06-17-2013 09:22 PM
That link has worked for me. And a subsequent check for any new updates shows nothing new to add.
Thanks for coming back to to let me know it worked!