help! my hp 2000 notebook pc wont start.... (2044 Views)
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Student
smanke87
Posts: 1
Registered: ‎10-09-2013
Message 1 of 5 (2,044 Views)

help! my hp 2000 notebook pc wont start....

My HP 2000 Notebook PC was working fine. i closed the laptop and then a few hours later I tried to turn it back on. It wont start, the power button stays lit and doesnt blink. my wireless internet button stays orange, and my screen jumps back and forth from a lit black screen, to a completely off black screen.... I cant do anhthing but press ESC key to bring up a list of options f1,f2,f9,f10 and f11, if I hit ENTER start up doesnt continue my screen just keeps turning off and on but stays black. what do I do to fix this?
Dean
Huffer
Posts: 9,196
Registered: ‎11-12-2008
Message 2 of 5 (2,028 Views)

Re: help! my hp 2000 notebook pc wont start....

Try a hard reset. Remove battery and AC power. Hold down the power button 30 seconds, wait 30 seconds now plug it back in and see if it starts. Sometimes a failed sleep or hibernate state will cause this and a hard reset is the only way out of trouble. If the hard reset does not work post back and we will try something else but the sledding gets real difficult at that point. Likely hardware issue.

Student
shebdj
Posts: 1
Registered: ‎02-02-2014
Message 3 of 5 (1,303 Views)

Re: help! my hp 2000 notebook pc wont start....

I had the same issue with same machine loaded with W7 Home Premium, and belongs to the father of a close friend of mine.  When I pressed the power button, the HP splash screen with set up options appeared for a few seconds, then screen went black and would continue to cycle on and off like this indefinately. It would let me in to do all of the diagnostics, and all passed. It would NOT allow me into the F11 recovery section though. I finally grabbed my OEM W7 Pro disk from my desktop and inserted into the drive and did all the steps to install. I got the prompt that my Pro disk was 32 bit and incompatible with the pre-installed 64 bit Home Premium, but it did allow me to rewrite the boot sector, which is why it kept cycling on and off. I did have to enter the bios and reset to boot from a disk. I'm guessing that is what was missing. It now starts normally and boots directly into Windows.

I took out AVG, installed M$ Security Essentials, installed MalwareBytes, Spybot Search and Destroy, Spyware Blaster,and the Comodo Firewall... (in that order) all free and available from Download.com. Starting with M$ Sec. Ess. I ran the quick scan and it found a treasure chest full of viruses and bugs, and removed them. Continuing with all the rest of those programs (once again, in that order) I ran all of those scans and removed an incredible amount of junk that AVG let in. Additionally, the performance increased significantly.

Now, all is well, and I'm waiting for the maximum memory upgrad from Crucial to "ice the cake".

I hope this procedure helps anyone else with the same problem, if not, good luck with your machine.

 

Dean

Honor Student
RhondaHise707
Posts: 2
Registered: ‎02-28-2014
Message 4 of 5 (867 Views)

Re: help! my hp 2000 notebook pc wont start....

I pushed f11 and my screen went black what do I do
Honor Student
RhondaHise707
Posts: 2
Registered: ‎02-28-2014
Message 5 of 5 (858 Views)

Re: help! my hp 2000 notebook pc wont start....

I also have a mini laptop wen I went to f11 to go to factory settings it never came back on, screen stayed black
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