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Student
smanke87
Posts: 1
Member Since: ‎10-09-2013
Message 1 of 9 (4,863 Views)

help! my hp 2000 notebook pc wont start....

My HP 2000 Notebook PC was working fine. i closed the laptop and then a few hours later I tried to turn it back on. It wont start, the power button stays lit and doesnt blink. my wireless internet button stays orange, and my screen jumps back and forth from a lit black screen, to a completely off black screen.... I cant do anhthing but press ESC key to bring up a list of options f1,f2,f9,f10 and f11, if I hit ENTER start up doesnt continue my screen just keeps turning off and on but stays black. what do I do to fix this?
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Huffer
Posts: 10,661
Member Since: ‎11-12-2008
Message 2 of 9 (4,847 Views)

Re: help! my hp 2000 notebook pc wont start....

Try a hard reset. Remove battery and AC power. Hold down the power button 30 seconds, wait 30 seconds now plug it back in and see if it starts. Sometimes a failed sleep or hibernate state will cause this and a hard reset is the only way out of trouble. If the hard reset does not work post back and we will try something else but the sledding gets real difficult at that point. Likely hardware issue.

Student
shebdj
Posts: 1
Member Since: ‎02-02-2014
Message 3 of 9 (4,122 Views)

Re: help! my hp 2000 notebook pc wont start....

I had the same issue with same machine loaded with W7 Home Premium, and belongs to the father of a close friend of mine.  When I pressed the power button, the HP splash screen with set up options appeared for a few seconds, then screen went black and would continue to cycle on and off like this indefinately. It would let me in to do all of the diagnostics, and all passed. It would NOT allow me into the F11 recovery section though. I finally grabbed my OEM W7 Pro disk from my desktop and inserted into the drive and did all the steps to install. I got the prompt that my Pro disk was 32 bit and incompatible with the pre-installed 64 bit Home Premium, but it did allow me to rewrite the boot sector, which is why it kept cycling on and off. I did have to enter the bios and reset to boot from a disk. I'm guessing that is what was missing. It now starts normally and boots directly into Windows.

I took out AVG, installed M$ Security Essentials, installed MalwareBytes, Spybot Search and Destroy, Spyware Blaster,and the Comodo Firewall... (in that order) all free and available from Download.com. Starting with M$ Sec. Ess. I ran the quick scan and it found a treasure chest full of viruses and bugs, and removed them. Continuing with all the rest of those programs (once again, in that order) I ran all of those scans and removed an incredible amount of junk that AVG let in. Additionally, the performance increased significantly.

Now, all is well, and I'm waiting for the maximum memory upgrad from Crucial to "ice the cake".

I hope this procedure helps anyone else with the same problem, if not, good luck with your machine.

 

Dean

Honor Student
RhondaHise707
Posts: 2
Member Since: ‎02-28-2014
Message 4 of 9 (3,686 Views)

Re: help! my hp 2000 notebook pc wont start....

I pushed f11 and my screen went black what do I do
Honor Student
RhondaHise707
Posts: 2
Member Since: ‎02-28-2014
Message 5 of 9 (3,677 Views)

Re: help! my hp 2000 notebook pc wont start....

I also have a mini laptop wen I went to f11 to go to factory settings it never came back on, screen stayed black
Student
Love11
Posts: 1
Member Since: ‎05-30-2014
Message 6 of 9 (2,125 Views)

Re: help! my hp 2000 notebook pc wont start....

My hp 2000 window 8 not start up
Student
Axel99
Posts: 1
Member Since: ‎06-02-2014
Message 7 of 9 (2,062 Views)

Re: help! my hp 2000 notebook pc wont start....

Hi;

 

     I am running into a simmilar issue where except that I when i press the power on button, both the power on LED and WIFI LED blink once and that is it. nothing on screen.  I've tried the hard reset,  but to no avail. I know it is charging because when i connect the charger the led turns amber. Tried the battery on another laptop and it works.  Any Suggestions?

Honor Student
abhilash_b
Posts: 2
Member Since: ‎06-28-2014
Message 8 of 9 (1,494 Views)

Re: help! my hp 2000 notebook pc wont start....

Hi shebdj,

 

I too am facing the same problem with an HP 2000 laptop. Like you described, when I press the power button the startup screen appears and all of a sudden it goes off. The power button and wifi button lights turn on again but the screen remains blank and the process continues indefinitely. However, in my case if the laptop does boot and works for a certain amount of time if I give it a break. The duration for which the laptop works is directly proportional to the duration of time of the break. Which is why I thought it to be a virus problem and did not touch the laptop for an entire day which would give me enough time for the next time I power it up and format my C: dirve. And I did manage to format it. But alas the problem still continues. So, as far as I am concerned it might be a hardware problem or something to do with BIOS. If you could provide me a step by step procedure how to solve this, it would be very helpful.

 

abhilash_b

HP Support Agent
Futoji
Posts: 2,535
Member Since: ‎03-11-2014
Message 9 of 9 (1,411 Views)

Re: help! my hp 2000 notebook pc wont start....

Hello abhilash_b,

As the computer doesn't start you could try the steps in this document: Computer Does not Start (Windows 7, Vista, XP).

With the format not correcting it, the issue is most likely hardware. For this I would suggest to call support.

HP Technical Support, North America 1-800-474-6836. For all other regions click here.

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Futoji
I work on behalf of HP
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