10-09-2013 12:10 AM
10-09-2013 09:32 AM
Try a hard reset. Remove battery and AC power. Hold down the power button 30 seconds, wait 30 seconds now plug it back in and see if it starts. Sometimes a failed sleep or hibernate state will cause this and a hard reset is the only way out of trouble. If the hard reset does not work post back and we will try something else but the sledding gets real difficult at that point. Likely hardware issue.
02-02-2014 12:15 PM
I had the same issue with same machine loaded with W7 Home Premium, and belongs to the father of a close friend of mine. When I pressed the power button, the HP splash screen with set up options appeared for a few seconds, then screen went black and would continue to cycle on and off like this indefinately. It would let me in to do all of the diagnostics, and all passed. It would NOT allow me into the F11 recovery section though. I finally grabbed my OEM W7 Pro disk from my desktop and inserted into the drive and did all the steps to install. I got the prompt that my Pro disk was 32 bit and incompatible with the pre-installed 64 bit Home Premium, but it did allow me to rewrite the boot sector, which is why it kept cycling on and off. I did have to enter the bios and reset to boot from a disk. I'm guessing that is what was missing. It now starts normally and boots directly into Windows.
I took out AVG, installed M$ Security Essentials, installed MalwareBytes, Spybot Search and Destroy, Spyware Blaster,and the Comodo Firewall... (in that order) all free and available from Download.com. Starting with M$ Sec. Ess. I ran the quick scan and it found a treasure chest full of viruses and bugs, and removed them. Continuing with all the rest of those programs (once again, in that order) I ran all of those scans and removed an incredible amount of junk that AVG let in. Additionally, the performance increased significantly.
Now, all is well, and I'm waiting for the maximum memory upgrad from Crucial to "ice the cake".
I hope this procedure helps anyone else with the same problem, if not, good luck with your machine.
06-02-2014 10:06 AM
I am running into a simmilar issue where except that I when i press the power on button, both the power on LED and WIFI LED blink once and that is it. nothing on screen. I've tried the hard reset, but to no avail. I know it is charging because when i connect the charger the led turns amber. Tried the battery on another laptop and it works. Any Suggestions?
06-28-2014 09:36 AM
I too am facing the same problem with an HP 2000 laptop. Like you described, when I press the power button the startup screen appears and all of a sudden it goes off. The power button and wifi button lights turn on again but the screen remains blank and the process continues indefinitely. However, in my case if the laptop does boot and works for a certain amount of time if I give it a break. The duration for which the laptop works is directly proportional to the duration of time of the break. Which is why I thought it to be a virus problem and did not touch the laptop for an entire day which would give me enough time for the next time I power it up and format my C: dirve. And I did manage to format it. But alas the problem still continues. So, as far as I am concerned it might be a hardware problem or something to do with BIOS. If you could provide me a step by step procedure how to solve this, it would be very helpful.
07-01-2014 12:07 PM
As the computer doesn't start you could try the steps in this document: Computer Does not Start (Windows 7, Vista, XP).
With the format not correcting it, the issue is most likely hardware. For this I would suggest to call support.
HP Technical Support, North America 1-800-474-6836. For all other regions click here.
Thank you for posting on the HP Forums.