Question
Reply
 
Honor Student
bigjohnswifedee
Posts: 4
Member Since: ‎02-07-2014
Message 1 of 6 (139 Views)

hey my computer screen is black with a Cairo blinking at the top left corner

My laptop screen is black when I turn it on with a blinking cursor in the top left corner
HP Support Agent
TwoPointOh
Posts: 3,961
Member Since: ‎08-31-2013
Message 2 of 6 (117 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

Hi bigjohnswifedee, welcome to the HP Forums. What is the model number of your notebook? What version of Windows is installed?
How Do I Find My Notebook Model Number?

Which Windows operating system am I running?

TwoPointOh
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
Honor Student
bigjohnswifedee
Posts: 4
Member Since: ‎02-07-2014
Message 3 of 6 (111 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

G6-336NR
Honor Student
bigjohnswifedee
Posts: 4
Member Since: ‎02-07-2014
Message 4 of 6 (109 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

Windows 8
Honor Student
bigjohnswifedee
Posts: 4
Member Since: ‎02-07-2014
Message 5 of 6 (108 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

No it's Windows 7
HP Support Agent
TwoPointOh
Posts: 3,961
Member Since: ‎08-31-2013
Message 6 of 6 (94 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

I think you meant "g61-336nr", so I will go with that. Pick the closest match in this troubleshooting document for instructions: Computer Does not Start (Windows 7, Vista, XP)

TwoPointOh
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation