07-31-2011 04:36 AM - last edited on 10-14-2013 10:31 AM by OrnahP
i can not identify my laptop, i need to download drivers from hp.com
i have downloaded the hp assistance software as well and it show the model number which is
serial number:[Personal Information Removed]
i have searched a lot but could not find any drivers
i need audio driver because if i play dvd the sound is very low and distorted.
i have searched on hp.com by the auto detect of the product but it can not detect my laptop
its a g6 pavilion
it shows a lot of model numbers list when i go to the web site and i dont know what is my laptops number because its different from the number which is shown by hp assistance software.
please help me out. thanks. or just send me the link of from where i can get the drivers to solve this problem. regards.
07-31-2011 07:03 AM
i have tried the driver page u recomended, i have installed the audio driver from that page and restarted the computer, but still the same.
as i play any dvd movie the sound is very low and there is an onther noise in the background something like a distortion, please help me out.
this is a new laptop and i am using it for the first time.
few audio file like mp3 works well but mostly in the movie files its very bad.
can u suggest me any audio player so i can try it in some different one.
i am using media player right now.
07-31-2011 03:03 PM
Try VLC media player. If the sound ever works well in any environment it is not a driver problem. I suspect you may have a bad codec in Windows Media Player which is having problems with video. VLC media player is available at videolan.org
05-01-2013 06:49 AM
10-12-2013 07:20 AM
I have the same problem, i can't know my model.. Is there anything i can do to know it? My wifi has not been working and i need to fix it using the proper dirver. Please help.
10-12-2013 10:21 PM
10-14-2013 08:42 AM
This is the model of your notebook: HP Pavilion g6-2347se Notebook PC.
You will be able to find drivers from the following link - http://goo.gl/MuamvD
Private message me the Serial/Product number of your computer so I can take a look.
I work on behalf of HP
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