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yobennyo
Posts: 6
Member Since: ‎01-10-2012
Message 1 of 8 (2,556 Views)
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how to disable touchpad compaq presario

control panel/mouse there are no controls to do this, nor is there an icon in the tray for it. please help thanks!

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DavidPK
Posts: 32,667
Member Since: ‎09-24-2010
Message 2 of 8 (2,539 Views)

Re: how to disable touchpad compaq presario

Hi,

 

Can you post back with the following.

 

1.  The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.

 

2.  The full version of the operating system you are using ( ie Windows 7 32bit ).

 

Regards,

 

DP-K

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Top Student
yobennyo
Posts: 6
Member Since: ‎01-10-2012
Message 3 of 8 (2,536 Views)

Re: how to disable touchpad compaq presario

CNF5332T1L
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XPhome addition
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DavidPK
Posts: 32,667
Member Since: ‎09-24-2010
Message 4 of 8 (2,529 Views)

Re: how to disable touchpad compaq presario

Hi,

 

First, download and install the Synaptics Touchpad Driver on the link below.

 

http://ftp.hp.com/pub/softpaq/sp33501-34000/sp33751.exe

 

After the installation has completed, restart the notebook.

 

Open windows Control Panel and open Mouse - click the Device Settings tab, select the Synaptics device and you should have the option to Disable or Turn Off the touchpad.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


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Top Student
yobennyo
Posts: 6
Member Since: ‎01-10-2012
Message 5 of 8 (2,526 Views)

Re: how to disable touchpad compaq presario

It says there is a newer version on the pc if I want to intall this one remove the other one in add/remove. It is not on the list in add remove.
Top Student
yobennyo
Posts: 6
Member Since: ‎01-10-2012
Message 6 of 8 (2,518 Views)

Re: how to disable touchpad compaq presario

This touchpad is doing strange things like just moving the cursor over things in a browser causes them to activate, I am not sure if it's not a mechanical issue a one of the buttons feels different from the other. I was hoping to just deactivate it, can I manually delete the driver somewhere and stop it from working?

Top Student
yobennyo
Posts: 6
Member Since: ‎01-10-2012
Message 7 of 8 (2,513 Views)

Re: how to disable touchpad compaq presario

OK where did the cavalry run off to?
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DavidPK
Posts: 32,667
Member Since: ‎09-24-2010
Message 8 of 8 (2,510 Views)

Re: how to disable touchpad compaq presario

Hi,

 

Work unfortunately :smileyhappy:

 

Try disabling the Synaptics pointing device in windows Device Manager as shown in the link below.

 

http://pcsupport.about.com/od/windowsxp/ht/disabledvxp.htm

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

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